Clearing Paper Jams

In the event of a paper jam, the paper path has been designed to allow the user to easily clear the jam and continue the job. Take the time to familiarize yourself with the following procedures on clearing paper jams.

Note

NOTE: Your system may or may not include all of the components covered in the videos at the right.

Clear jams from left to right and in the order shown in the message displayed on the User Interface. Try to avoid tearing any jammed sheets.

It is more desirable to prevent paper jams from occurring. Proper handling and storage of paper stocks will minimize jams. For details, see Handling and Storing Paper.

caution: possibility of damage to equipment if procedure not followed.

WARNING!

Metallic surfaces in the fuser area are hot. Please use caution when removing paper jams from fuser areas, and avoid touching any metallic surfaces.

TIP: If you experience multi-sheet feed jams at any of the paper trays, make sure that the paper actually loaded in the tray matches what has been programmed in the user interface.

TIP: If you load any type of drilled paper, to aid in sheet separation and to prevent jams, fan the reams before loading into the tray.

Paper jam notification

When paper becomes jammed anywhere in the paper path, the Xerox Nuvera notifies you by one or more of the following:

Clearing jams in the BFM Plus Area 2

When accessing a jam clearance in area 2, gently open the Bypass Unit cover to the first stop.

caution: possibility of damage to equipment if procedure not followed.

WARNING!

When you raise the Bypass Unit cover to clear a paper jam, do NOT raise the Bypass Unit cover beyond the first stop.

The Bypass Top Cover may open suddenly, causing a risk of injury to anyone standing behind the finisher.

 

Videos

  

Clearing jams in the Document Feeder

Clearing jams in the paper feed module

Clearing jams in areas 1a, 1b & 2 of the printer

Clearing jams in area 3 of the printer

Clearing jams in the fuser (areas 4a & 4b) of the printer / fuser module

Clearing jams in areas 5a, 5b, 6 & 7 of the printer / fuser module

Clearing jams in the Multi-Function Finisher Interface

Clearing jams in areas 2, 5a & 5b of the MFF

Clearing jams in area 3 of the MFF

Clearing jams in area 4 of the MFF

Clearing jams in the BFM

Clearing jams in the BFM Plus

Clearing jams in the FTM

Clearing jams in the SEM