Contact Remote Technical Support:
A serial number covered by an active contract is required.
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Chat hours are 7 AM until 9 PM ET, Monday – Friday
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Support is available 7 Days a Week, 24 Hours a Day
- English: 1-800-821-2797
- Spanish: 1-800-821-7226
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Support Contact Information
Technical Support for this device is Web Support only. If further assistance is required please contact a local service provider.
If you received defective supplies, please call 1-800-835-6100 > choose language > option 1 > option 1 Mon - Fri 8AM-8PM ET
If the machine displays a Critical Product Failure (Smoking, On Fire or Electrical Burning Smell) please call 1-800-835-6100>choose language>option 1>option 1 Mon - Fri 8AM-8PM ET