- Validate SHA2 Security is present for Remote Services:
Make sure your product software is at the SHA-2 certificate level required as of May 2019.
For additional information refer to Requirements for Remote Services on Printers Using SHA-2 Authentication Directly at Printer -OR- Via a Device Manager App. - Make sure SMart eSolutions is configured correctly via CWIS.
- Make sure the date/time is set correctly on the printer.
- If the problem persists, contact Support for additional assistance.
SMart eSolutions Communication Failure Message as of May 2019 Due to SHA1 Certificate Expiration
Numéro d'article: 2099500.html | Publié: 21/01/2020
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