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How To Configure SMart eSolutions

Productos compatibles: B1022_B1025 MFP, B1022_B1025 MFP Family

Artículo #: 2077306.html | Publicado: 28/06/2018

SMart eSolutions is a suite of features that simplifies printer ownership and administration. It provides free services to enable administration of metered billing and supplies replenishment plans for printers on a network.

Before you can use SMart eSolutions, register the printer for Smart eSolutions. There are three ways to register the printer for SMart eSolutions:

  • Automatic registration is available as a standard feature on many printer models.
  • Xerox® Device Agent-Lite is an option for small and medium-sized businesses. To download the client, click on the link in the Related Content section.
  • Xerox® CentreWare® Web is a browser-based software tool that installs, configures, manages, monitors, and reports on all network printers and multifunction printers, regardless of manufacturer. Xerox® CentreWare® Web is suited for large enterprise businesses.

Note: SMart eSolutions is not available in all countries. Refer to your Xerox representative for details.

Before You Begin

Enabling SMart eSolutions

  1. Access Xerox® CentreWare® Internet Services.
  2. Click Status > SMart eSolutions.
  3. For SMart eSolutions, click Settings.
  4. For Enrollment, select Enrolled.
  5. For Daily Transaction Time, type the time of day that you want the printer to communicate with Xerox.
  6. If your network uses an HTTP proxy server, provide information about your proxy server on the HTTP Proxy Server page. For HTTP Proxy Server, click Configure. For details, refer to How To Configure the Proxy Server.
  7. To test communication, click Test Communication Now.
  8. Click Apply.

MeterAssistant

MeterAssistant automatically submits meter reads to Xerox from network printers. This process eliminates the need to collect and report meter read information manually.

Note: If the count is zero, no data has been transmitted to Xerox.

To view the last transmission of Billing Meter information for your printer:

  1. Access Xerox® CentreWare® Internet Services.
  2. Click Status > SMart eSolutions.
  3. Click MeterAssistant™.
  4. To configure email alerts, for Meter Email Alerts, click Settings.
  5. Configure settings as needed, then click Apply.SuppliesAssistant monitors the remaining life of the toner or ink, and other printer consumables. When Smart eSolutions is configured to communicate with Xerox, SuppliesAssistant also monitors the usage of consumables. The data reported to Xerox is used to replenish supplies.

For details on setting up alerts, refer to How To Configure Alert Notifications and Status Codes.

SuppliesAssistant

  1. Access Xerox® CentreWare® Internet Services.
  2. Click Status > SMart eSolutions.
  3. Click SuppliesAssistant. The supply list appears with the current % Life Remaining of each supply item.If the % Life Remaining is unknown, no data has been transmitted to Xerox.

    Note: If the % Life Remaining is unknown, no data has been transmitted to Xerox.

Maintenance Assistant

Maintenance Assistant provides options for troubleshooting your printer. You can send detailed diagnostic information to Xerox®, start online troubleshooting sessions with Xerox®, and download usage information to your computer in .csv format.

  1. Access Xerox® CentreWare® Internet Services.
  2. Click Status > SMart eSolutions.
  3. Click Maintenance Assistant.
  4. Click one of the following:
    • Send Diagnostic Information to Xerox
    • Start an Online Troubleshooting Session at www.xerox.com
    • Download File to Your Computer: Right-click and download the UsageLog.csv file to your computer.

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