Product support - Mac OS X 10.5 or lower
Please select a Digital Front End from the list and press Apply Filters
Note, when downloading a print driver, please select your operating system from the "Platform" drop down menu
Before installing this software, close the Printer Setup Utility and all other applications to ensure a full and proper installation.
PPDs and plugins for PowerPC- and Intel-based Macintosh systems running Mac OS X 10.5
Before installing this software, close the Printer Setup Utility and all other applications to ensure a full and proper installation.
PPDs and plugins for PowerPC- and Intel-based Macintosh systems running Mac OS X 10.5
Certain Printer Models (WorkCentre 5325/5330/5335 and WorkCentre 5325/5330/5335) may require the Optional PostScript kit for use of the PostScript driver.
Installer Package supporting 10.5. Includes Xerox Printer Discovery and print queue creation for quick setup and use.
To use this driver, the CX560 must have the Mac OS X 10.8 DEX patch installed. The DEX patch is available from this page.
This package contains an updated print driver installer for use with Mac OS X 10.5-10.8 when printing to the CX560.
New mac driver that now supports 10.8
This is the updated Macintosh print driver providing full compatibility with the Mac OS X 10.7 operating system.
This is a updated to the driver for the integrated Fiery on XC550/560. It fixes the following issue where unable to print a custom dimension paper size from acrobat 10.x.x. from the Fiery driver.
On Mac OS X 10.7, the job properties will not open when printing from sandboxed applications (i.e, Preview, Safari, TextEdit, and applications available from the App Store).
Mac OS X PostScript Print Driver for the EX Print Server (Powered by Fiery) for the Xerox Color 550/560 Printer.
Multi-language installer with PPDs and plug-ins for PowerPC and Intel Macintosh computers running OS X 10.4, 10.5, 10.6, or 10.7.
Prequisites are either 1.0 plus patch 1-19QN7Z or 1.0SP1.1.
On Mac OS X 10.7, the job properties will not open when printing from sandboxed applications (i.e, Preview, Safari, TextEdit, and applications available from the App Store).
Mac OS X PostScript Print Driver for the Integrated Fiery Color Server for the Xerox Color 550/560 Printer.
Multi-language installer with PPDs and plug-ins for PowerPC and Intel Macintosh computers running OS X 10.4, 10.5, 10.6, or 10.7.
Mac OS 10.7 - Please read attached Release Note.
Mac OS X PostScript Driver for CX Print Server (Powered by Creo) for the Xerox Color 550/560 Printer.
Multi-language installer with PPDs and plug-ins for PowerPC and Intel Macintosh computers running OS X 10.4 or later.
Font Management Utility.
Fiery® Command WorkStation® 5 is the heart and soul of a fully automated print solution system. It enables your print operators to go faster than ever. Known for its intuitive design and built to the highest industry standards, CWS5 gives your business a head start on professional printing. It enables your seasoned pros to go faster than ever before.
This is service pack 3 for the EX570 fiery FIT197739: Increase tab imageable area (A4/Letter) for improved Job Master support. FIT199332: Cannot set Fiery EX 570 to work on network switch mode. FIT203319: Incompatibility issue between the Configure application and JRE 1.7u51. FIT205303: Need 'Print on any side' option for booklet covers
Service pack 8 for EX550/560 1.1 for the Xerox Color 550/560
The following FreeFlow products are supported by Xerox EX Printer Server 1.0 and the Integrated Fiery Color Server IPP Enablement Patches and must be at the indicated FreeFlow version. o FreeFlow Express to Print v9.0 SP10 o FreeFlow MakeReady v9.0 SP10 o FreeFlow Process Manager v9.0 SP10 o FreeFlow Web Services v9.0 SP10 o FreeFlow Print Manager v9.0 SP10 o FreeFlow Output Manager v9.0 SP10
IPP Enablement Patches and must be at the indicated FreeFlow version. o FreeFlow Express to Print v9.0 SP10 o FreeFlow MakeReady v9.0 SP10 o FreeFlow Process Manager v9.0 SP10 o FreeFlow Web Services v9.0 SP10 o FreeFlow Print Manager v9.0 SP10 o FreeFlow Output Manager v9.0 SP10
Service pack 7 for EX550/560 1.1 for the Xerox Color 550/560
This is only for the EX550/560 VERSION 2.0.
This is service pack 1 for version 2.0 on the EX550/560
1-1K3IHX: "Error: DLC error flag set, abort page." is encountered when printing this file.
1-1K3DZL: PS error with 1.1SP2. PS undefined result error, o ffending command
"execform".
1-1K3DZD: job will not print when machine in energy saver mode
1-1K3DZ5: Getting an error when doing booklet to a c2 finisher. on coated 1.
Contains the following: Image enhancement not working correctly getting an error when doing booklet to a c3 finisher on coated 1 paper DST values are not updated for all time zone. Also includes the following fixes: Other fixes included: 1-1HVLNB – Rip error is observed when printing a file 1-1JE9W3 -Web applications held job UI buttons disappears after sending a few job to hold Must have 1.1-sp1,sp2,sp3,sp4 and sp5 loaded before loading sp6
Service pack 6 for EX550/560 1.1 for the Xerox Color 550/560.
• Not able to use scan network using SMB with OS 10.7 or 10.8 • Cannot print Fiery PS Font List, authentication error occurs •"Internal error: Unknown Error" when processing certain PDF files from InDesign. • Internal error: "Unknown Error" when processing certain PDF files from PowerPoint 2010 Mesh object with Pantone spot color will be printed on every page in Illustrator's Host-Based Separation • DMP/AirPrint not functional with Apple iOS6. • network SMB scanning to windows 2012 server generates 0 byte files
Fiery EX550/560 sp5- fixes the following issue: “internal error: unknown error” when processing certain PDF files from indesign “unknown error” when processing certain pdf files from powerpoint 2010 Mesh object with pantone spot color will be printed on every page in illustrator’s host based separator.
This patch enables printing to the CX Print Server from Mac OS X 10.8. The patch is installed on the CX Print Server and includes a new print driver installer, which is placed in the D:\Utilities\MAC Utitlies folder and can then be used to install the new Mac OS X 10.8 driver on your Mac computer.
Fixes the following issue •Fiery crashes when domain name is more than 32 characters. • Fiery requests 295x200 (7.9 x11.6 inch) Custom Paper Size instead of A4 Paper Size for a particular file. • Fiery proxy will not allow special character password.
For the Fiery EX 550/560 1.1 service pack 4 Includes the following: • Problem printing PCL files to Fiery, request 295x200 (7.9 x11.6 inches) instead of A4. • 066933922: "Error: DLC error flag set, abort page." is encountered when printing this file. •791421198: random codes 127-211, or 127-210 when printer runs out of paper, paper jam or whatever stops the print
This software patch contains fixes for the following SPARs: SPAR # Description 1. No pause at page 65 when the job prints a3 100 pages and staple 2 Unable to print calibrations pages when XSA is enabled Also included the following fixes: • Fiery locking up • Fiery saying exited and 127-211 error • Fiery disconnecting
•1-1FC5D1 Service Pack 2 for Xerox 550-560 Integrated Fiery. •1-1E4SIU -Scan template not holding document setting. •1-1ALHN3 – Internal AP: When scanning using PDF-A template, scanned file comes in as a standard PDF format. •1-1BXO3Y : Printing Specific fonts are lighter than expected. •1-1ER8MD : JavaScript alert shown during Calibration on FX engine. •1-1EM540 : Adjust Image Transfer causes print images to print with low density. •1-1EKOEM : Some Plain media types will not print when Media Type is set to Any in Printer Driver. •1-1EIEDW - Scan jobs are not generated if Color Scanning is set to Auto Detect. •1-1EH2F1 - Print queue shows ink waste toner bin full message.
We tested this software patch specifically for the System Problem Action Requests (SPARs) noted below. If your SPAR number is not listed, we are providing you this software either because you reported a problem that resembles one of the listed fixes or because our testing has shown that this software should resolve your problem. If this software does not resolve your problem, please contact the hotline and provide a detailed job scenario and sample job(s) for further investigation, testing, and resolution. This software patch contains fixes for the following SPARs: SPAR # Description 1. 151612498 260153349 No landscape orientation in impose 2 up. 2.920596740 Adjust image transfer causes print images to print with low density. 3.462441646 176284230 Scanning issue. 4.875962470 Job will not print when machine is in energy saver mode
This is only to be installed on a dfe with version 1.1
This is a service pack for version 1.1. It includes the following fixes:
Patch to address issues, Unable to use auto-export job log and Unable to scan to smb. (362405081)
Service pack 1 for 1.1 Integrated controller 550/560
Patch to address mixed orientation issue with duplex. (193915138)
The Timeout of Fiery Secure Print page is too long. (491271755)
Fiery cover page prints at the last page. (829770346)
Face-Down Printing option is missing under Configure from Command WorkStation. (519237044)
Poor quality platen Scan results. (155183044)
Not able to offset half-Z-fold sheets in PS driver. (336502661)
Specifying Print Range to print page 1 does not work. (003881522)
Patch to address 15 sheets booklet issue with cover defined as Heavyweight using Professional Finisher.
Patch to address serial number issue for Xerox Color 550/560 v1.1.
Login fails on Xerox Centre Ware Internet Services page when accessing properties. (654013981)
Cannot Scan to E-mail. (246356654)
Increase Booklet sheet limitation from 20 to 25 sheets.
Booklet job get hang while printing 14th sheet of job.
Scan to email does not work unless POP3 information is set in Server. (162545128)
Orientation Option is not available in Job Properties.
The error 045-360 occurs when a particular file is printed. (956833866)
-when printing a booklet job get hang while printing 14th sheet of the job using the driver or cws.
Send a mixed page size ps file(configured for simplex or duplex) through the creo. The 11x17 page of the result RTP file will be rotated 180 degrees.
Fiery patch 1-1B2P62 is a server fix which fixes the following issue. -Face-Down printing option is missing under configure from CWS. -Poor quality platen scan results. -Not able to offset half-z-fold sheets in ps driver. -Specifying print range to print page 1 does not work.
This is a server fix that fixes the following issue: -irregular thin lines are defined poorly when quality is set to best -Fiery crashes when processed and held job is print with APPE enabled.
Patch 1-1CU8EH(EFIGs)
Install this patch on the fiery server and it will updated the EFIGs driver on the fiery.
Fixes unable to offset half-z-fold sheets in the ps driver.
This patch fixes a problem with the intergrated fiery dropping network connection which makes printing, or running CWS unable.
Fixes the following: 1) security vulnerabilities with PHP 2) Samba Security Issue 3) Web server SSL security issue 4) ICMP timestap request information disclosure vulnerability 5) PHP and Apache needing updating.
The following SPAR are fixed in 1.0sp1.1
1. On some systems, multiple instances of composite patch 1-16C6H7 can become installed.
2. If you have your first priority paper tray dedicated to LEF letter or large stock, no SEF letter loaded in any tray, and you send an SEF letter job programmed to auto tray select, the job will fault with an “Input tray is dedicated for different media message” instead of asking you to load SEF paper in an available tray.
3. When printing an image from Photoshop, it prints shifted down and right on the page.
4. Scan templates created with TIFF as the file format display as JPEG at the printer user interface though they are TIFF when retrieved.
5. Using CWS, you cannot program a job as booklets and no covers which can result in undesired blank pages when you do not want a cover.
NOTE: To program a job for booklet imposition and no cover, you program the job to print on both sides for front covers and print on any side for back cover.
NOTE: To program a job via print driver, you must also install driver patches 1-1AYIWQ (EFIGS) or 1-19YAO2 (Nordic) in addition to 1.0SP1.1.
6. When you import scan template backup files multiple times, eventually the imports will start to fail.
7. TIFF scans arrive in Docs tab of Fiery WebTools as 0-byte files.
8. For some file formats, SMB scan output does not match the format set in the scan template.
9. You cannot program a stapled booklet with more than 20 sheets if you have the Booklet Maker Finisher option (it should allow up to 25 sheets).
In addition to the above SPAR fixes, this patch includes the following previously released SPAR and other patches:
Patch Name
1-19QN7Z
1-19WC22
1-1A5GUR
1-1AFUG7
1-1AOIEP
This patch resolves an issue with 1.0 SP1. Be sure that 1.0 SP1 is loaded before loading the Print_patch.
The Print_Patch resolves 045-36x error messages that might occur when you are printing files that include many graphics and images, or while using the Windows Remote Desktop Connection during printing.
Spars fixed
SPAR # Description
1.194502162 - You cannot program a stapled booklet with more than 20 sheets if you have the Booklet Maker Finisher option (it should allow up to 25 sheets).
2.656473188 785326475 - You cannot select trays 1-4 for the Input Tray when calibrating or trays 6 or 7 if you have the Oversized High Capacity Feeder.
3.932742235 - Using CWS, you cannot program a job as booklets and no covers which can result in undesired blank pages when you do not want a cover.
NOTE: To program a job for booklet imposition and no cover, you program the job to print on both sides for front covers and print on any side for back cover.
NOTE: To program a job via print driver, you must also install driver patches 1 19UD02 (EFIGS) or 1 1ATFKH (Nordic) in addition to1.0SP1.
Following patches are obsolete now (they are included in sp1):
Patch Name Description
1 19QN74
(server side) - The document settings tab is not available in the driver properties.A conflict message occurs when you select 3 hole punch and double left staple.The Orientation Override option is missing in Command Workstation.
1 1A3P9W - Jobs submitted via driver to an LPR port do not show up in Command Workstation until the Fiery is rebooted.
1 1AFUGF - A 45-360 fault code occurs intermittently on some systems resulting in unnecessary replacement of the VSEL board.
This patch fixes multiple fixes. Please refer to Release Notes for specific fixes.
This Patch supercedes 1-18OY98, 1-18TDCT, 1-18WR6X, 1-19121X, 1-18ZL1L, 1-199K2P, 1-19HPAR, 1-1A3PAH, 1-1A23JL and 1-1AEGLP.
This patch fixes multiple fixes. Please refer to Release Notes for specific fixes.
This Patch supercedes 1-18OY91, 1-18TDCY, 1-18WR77, 1-18XUFB, 1-18ZL1Q, 1-18FEO8, 1-19KUVC, 1-1A5GUN, 1-1A23K2, 1-1AEB7L and 1-1AEB7L.
With 1.0 SP1, when the "Mixed page size document" feature is selected, it will force the 8.5x11 LEF pages to be printed SEF, the job won't print if LEF paper is in the tray.
Minimum requirements downloading SP1 is Internet Explorer 7.0 or above. If you install SP1, it is highly recommended that you also install the Mixed Page Size Patch.
Issues Fixed:
(1) In Preference Window, the CX Print Server IP address were switched.
(2) In Accounting Viewer, calendar dates could not be selected.
(3) When printing from Tray 5, the Tray displayed a "Broken" status and then an "Out of Position" message.
(4) 25 page booklet capability with Plain A media.
New Features: (1) Enables user to define Network Printer Information. (2) Support for FFPM 9.0. (3) Creo Color Server icon on Xerox Color 550/560 UI - ability to view jobs, view calibration status, and perform off-the-glass calibration. (4) Create searchable PDF's via scanning.
patch 1-19QN7Z needs to be installed before this patch. This patch will install the EFIGS driver on the Fiery server so new driver can be downloaded from the fiery server. The driver fixes the following issue: 1)Orientation override property is missing in CWS job properties 2)A constraint message is displayed when selecting 3 hole punch and 2 left side staple. 3)Document size is grayed out in the job properties
Gloss Enhanced Patch will add a glossy finish to pages of your jobs.
DRUM patch for the Xerox CX Print Server for the Xerox Color 550/560 Printer When the DRUM cartridge is almost empty, the CX Print Server stops printing and the Printer prompts you to replace the empty DRUM cartridge immediately. This should not happen. The Printer can still print thousands of pages and the cartridge does not need to be replaced immediately.
Fixes multiple issues: 1. A job is frozen in the print queue and a message is not displayed. If a job is frozen and a drum cartridge is empty, an additional patch (DRUM_Patch_For_CX560_v1.0) is also required in order to continue printing. 2. Unable to select the Offset option for the Booklet Maker Stacker output tray. 3. When submitting a job to the print queue when the printer is in hibernate mode, the printer starts, and then requests that you load the job media to an empty tray when other trays have the correct media. 4. When a black toner and any color (C, M, or Y) toner are empty, the Out Of Toner message for color toner is not displayed on the printer. 5. The user guide, which you can open from the CX print server Help menu, always appears in English even if another language is selected.
When you print a job that includes a z-fold page, the z-fold page is not printed. The page is printed without the z-fold.
Profiles for Mac ColorSync for EFI Xerox 550-560 Integrated Fiery Print Server for the Xerox Color 550/560 Printer
Mac ColorSync Profioles for Xerox 550-560 Integrated Fiery Print Server for the Xerox Color 550/560 Printer