Product support - Windows XP

DocuColor 12 Copier/Printer

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Drivers & Downloads

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Operating System Note

Windows XP Notification: Windows XP End of Support -- What you need to know (PDF)

Drivers

Utilities & Applications

Patches

Patches

System Updates Patch (Patch # 1-H23O1)

This patch is a print server service that keeps the system software on your print server up-to-date with the latest Microsoft security updates.

  • Released: 09/29/2006
  • Version: 2.0
  • Size: 9.44 MB
  • Filename: Patch1-H23O1.zip
  • Digital Front End: Fiery XP12
Patches

Scanning or Calibration locking up (Patch # 1-HA8Z3)

Please read the "Release Note" before installing.
Addresses the following issue:
1. No longer able to scan or calibrate after installation of Service Pack 2(SP2)

  • Released: 02/11/2005
  • Version: 2.0 SP2
  • Size: 189.43 KB
  • Filename: 1-HA8Z3.zip
  • Digital Front End: Fiery EX12
Patches

Fiery Remote Scanning (Patch # 1-8NYCP)

Please read the "Release Note" before installing.
Addresses the following issues:
1. Fiery Remote scanning will lock up when scanning a multiple page document through ADF.
2. Fiery Remote scan will show 600 dpi.
3. Fiery Remote scan will only show Black & White in the Color Mode.

  • Released: 12/31/2003
  • Version: EX12 v2.0
  • Size: 302.50 KB
  • Filename: 1-8NYCP.zip
  • Digital Front End: Fiery EX12
Patches

Duplexing to Mailbox (Patch # 1-9MHVS)

Please read the "Release Note" before installing.
Addresses the following issue:
1. Printing an odd number pages to the Mailbox Bin which result with the last page printing on the wrong side.

  • Released: 09/19/2003
  • Version: EX12 v2.0
  • Size: 194.72 KB
  • Filename: 1-9MHVS.zip
  • Digital Front End: Fiery EX12
Patches

Color Change (Patch # 1-9JH01)

Please read the "Release Note" before installing.
Addresses the following issue:
1. Color changes when printing duplex document from Tray 2, 3 or 4 when paper runs out.

  • Released: 07/14/2003
  • Version: EX12 v2.0
  • Size: 109.20 KB
  • Filename: 1-9JH01.zip
  • Digital Front End: Fiery EX12
Patches

Character Color Change (Patch # 1-9KJ7B)

Please read the "Release Note" before installing.
Addresses the following issue:
1. Certain part of the text will change colors when downloading a PDF file through Command Workstation.

  • Released: 05/30/2003
  • Version: EX12 v2.0
  • Size: 20.84 MB
  • Filename: 1-9KJ7B.zip
  • Digital Front End: Fiery EX12
Patches

Font Substitution (Patch # 1-8Y5YA)

Please read the "Release Note" before installing.
Addresses the following issue:
1. Fonts are substituted when printing an imposed document created from DocBuilder Pro.

  • Released: 04/22/2003
  • Version: EX12 v2.0
  • Size: 320.19 KB
  • Filename: 1-8Y5YA.zip
  • Digital Front End: Fiery EX12
Patches

Collate Option (Patch # 1-76RJI)

Please read the "Release Note" before installing.
Addresses the following issue:
1. Collate option fails when job is saved after previewed from a held queue.

  • Released: 03/27/2003
  • Version: EX12 v2.0
  • Size: 450.95 KB
  • Filename: 1-76RJI.zip
  • Digital Front End: Fiery EX12
Patches

Combine Separations (Patch # 1-7E21J)

Please read the "Release Note" before installing.
Addresses the following issues:
1. When printing an image with Application Defined in the Halftone selection will cause corrupted output.
2. Selecting Newsprint in Halftone selection and Combine Separations at the same time will crash the EX12.

  • Released: 03/13/2003
  • Version: EX12 v2.0
  • Size: 7.49 MB
  • Filename: 1-7E21J.zip
  • Digital Front End: Fiery EX12

Critical Security Updates

Color Profiles

Documentation
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