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Determine the SMTP Server IP Address

Article Id: x_wc7245_en-O24807 | Published: 12/13/2016

Product support for
  • WorkCentre™ 7328/7335/7345/7346
  • WorkCentre™ 7425/7428/7435

Verify the computer email configuration to determine the SMTP Server IP Address. Example: MS Outlook 2003:

  1. Go to the Tools menu, select [Email Accounts].
  2. Select [New or Change Existing E-mail Accounts].
  3. Select [Next].
  4. Select [User Email Account] and click on [Change].

    NOTE: Here Microsoft Exchange Server or SMTP/Outgoing server Host Name should be displayed.
  5. Open a DOS Prompt.
  6. Type "Ping SMTP HOST NAME" and press the [Enter] key.

    NOTE: After pressing the Enter key, the IP address for the SMTP server should appear.

  7. Use the displayed IP address to configure the Xerox Device SMTP Server address using machine's Web UI.

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