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Install a Print Driver (Add a Printer) on a Computer With a Microsoft Windows Vista OS to Print Using a Standard TCP/IP Port

Article Id: x_wc58xx_en-O5282 | Published: 10/12/2016

Product support for
  • WorkCentre® 5845/5855
  • WorkCentre® 5800 Series

NOTE: The computer that is using the Windows OS must have an IP address in order to set up printing using this protocol. If the computer does not have an IP address, contact your System to provide one. An administrator may also be required to perform this solution as some users may not have rights to add local printers or local ports.

If necessary, print a System Settings (Configuration) Report to make sure the printer has an IP address. See the Related Content section for additional information.

To create a Standard TCP/IP Port:

  1. Click on [Start], and then click on [Control Panel]. The Control Panel window will be displayed.
  2. Click on [Printers]. If Vista is using the default view Printers is located under the Hardware and Sound section. The Printers window will be displayed.
  3. Click on [Add a printer]. The Add Printer window will be displayed.
  4. Click on [Add a local printer].
  5. Click on the [Create a new port] radio button.
  6. Select [Standard TCP/IP Port] from the Type of port pull-down menu.
  7. Click on [Next].
  8. Select [TCP/IP Device] from the Device type pull-down menu.
  9. Enter the IP address of the printer in the Hostname or IP address field.
  10. If necessary, enter a name for the port in the Port name field. By default the port name will be the IP address entered in the last step.

    NOTE: Make sure the Query the printer and automatically select the driver to use check box is not selected.

  11. Click on [Next].
  12. If the Addition Port Information Required window is displayed, select [Custom], and then click on [Settings].
  13. In the Configure Standard TCP/IP Port Monitor window:
  14. Change the protocol to LPR.
  15. In the LPR Settings section, type: lp (must be lowercase) for the Queue name.
  16. Make sure the [LPR Byte Counting Enabled] and [SNMP Status Enabled] check boxes are not checked.
  17. Click [OK].
  18. Click [Next].

To add the printer:

NOTE: This solution assumes that the correct print driver for the product and the operating system has been downloaded and extracted to a known location on the computer. If you have not already done so, click on the [Drivers & Downloads] link on this window to download a print driver.

Make sure to select the correct printer model and driver type from the list. Some drivers will end with 'SA'. These are Secure Access drivers and should only be selected purposefully.

  1. Click on [Browse]. The Locate File window will be displayed.
  2. Browse to the location of the print driver.
  3. Click once to highlight the [.inf] file, and then select [Open].
  4. Click on [OK] on the Install From Disk window.
  5. Select the printer model from the list, and then click on [Next]. The Printer Name will be displayed and can be edited.
  6. NOTE: If the print driver was previously installed, a 'Which version of the driver do you want to use?’ window will be displayed. Click on the [Replace the current driver] radio button and then click [Next].

  7. If necessary, enter a new name for the printer in the Printer Name field.
  8. If required, click in the [Set as default printer] check box to make this the default printer.
  9. Click on [Next]. A 'You've successfully added 'Printer Name' message will be displayed.
  10. If necessary, click on the [Print Test Page] button to print a test page.
  11. Configure the printer’s installable options:
    1. Right-click on the required printer and select [Properties]. The Properties window will be displayed.
    2. Click on the [Device Settings] tab.
    3. Select the installed options for the printer from the pull-down menus located under the Installable Options section at the bottom of the list of device settings.
    4. Click [OK].
  12. Close the Printers window and return to the desktop.

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