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Configure Simple Mail Transfer Protocol (SMTP) (Set Up Scan to Email) Using the Embedded Web Server

Product support for: VersaLink C7020 / C7025 / C7030

Article Id: x_vlb70xx_en-O2471 | Published: 05/09/2019

Simple Mail Transfer Protocol (SMTP) is an Internet standard used to transmit email across IP networks. Your printer uses SMTP to transmit scanned images, Internet fax jobs, and alerts through email.

This can be accomplished using either of the two methods below:

Method 1:

To configure SMTP Server settings:

  1. In the Embedded Web Server, log in as administrator, then click Connectivity. See the Related Content for additional information.
  2. In the Protocols area, click SMTP.
  3. For Email Submission, click the toggle button.
  4. To have the printer send email alerts, for Email Notification, click the toggle button.
  5. For Device Email, type the email address assigned to the printer by the SMTP server.
  6. In the SMTP Server area:
    1. Click Server Address.
    2. Enter the name of the SMTP server in either of the two following ways:
      • In the Server Address field, type the name of the SMTP server.
      • To search for the server, click Select Server from List, click Search, select an SMTP server, then click OK.
    3. For Outgoing SMTP Port Number, type the port number of the server that sends email. The default is 25.
  7. In the Connection Security area, select a security protocol. If no protocol is used, select Off.

    Notes:
    If you do not know the encryption method that your server supports, select STARTTLS (If available). If you select STARTTLS (If available), the printer attempts to use STARTTLS. If your server does not support STARTTLS, SMTP communication is not encrypted.

    If your email server requires encryption but does not offer a STARTTLS command to the printer, the email process fails.

  8. In the Outgoing SMTP Authentication area:
    1. To enable SMTP authentication, click SMTP Authentication, then from the menu, select SMTP AUTH.
    2. If you enabled SMTP authentication, then for SMTP AUTH User Name, SMTP AUTH Password, and Retype Password, type the login credentials.
    3. If you enabled SMTP authentication, click Validation Type, then select an option.
      • On Device: The printer uses the values for SMTP AUTH User Name and SMTP AUTH Password to submit to the SMTP server.
      • On Network: The printer uses the network login credentials for the user to send an email to the SMTP server.
    4. If you selected On Network, click If Unsuccessful, then select an option.
      • Cancel Sending: This option cancels the email submission.
      • Retry on Device: This option makes a second attempt to send the email using the On Device authentication.
  9. Click OK.

Method 2:

OR

To configure SMTP Server settings:

  1. In the Embedded Web Server, log in as administrator. See the Related Content for additional information.
  2. Click Apps.
  3. Click Email.
  4. Click Setup.
  5. For Device Email, type the email address assigned to the printer by the SMTP server.
  6. In the SMTP Server area:
    1. Click Server Address.
    2. Enter the name of the SMTP server in either of the two following ways:
      • In the Server Address field, type the name of the SMTP server.
      • To search for the server, click Select Server from List, click Search, select an SMTP server, then click OK.
    3. For Outgoing SMTP Port Number, type the port number of the server that sends email. The default is 25.  
  7. In the Connection Security area, select a security protocol. If no protocol is used, select Off.

    Notes:
    If you do not know the encryption method that your server supports, select STARTTLS (If available). If you select STARTTLS (If available), the printer attempts to use STARTTLS. If your server does not support STARTTLS, SMTP communication is not encrypted.

    If your email server requires encryption but does not offer a STARTTLS command to the printer, the email process fails.

  8. In the Outgoing SMTP Authentication area:
    1. To enable SMTP authentication, click SMTP Authentication, then from the menu, select SMTP AUTH.
    2. If you enabled SMTP authentication, then for SMTP AUTH User Name, SMTP AUTH Password, and Retype Password, type the login credentials.
    3. If you enabled SMTP authentication, click Validation Type, then select an option.
      • On Device: The printer uses the values for SMTP AUTH User Name and SMTP AUTH Password to submit to the SMTP server.
      • On Network: The printer uses the network login credentials for the user to send an email to the SMTP server.
    4. If you selected On Network, click If Unsuccessful, then select an option.
      • Cancel Sending: This option cancels the email submission.
      • Retry on Device: This option makes a second attempt to send the email using the On Device authentication.
  9. Click OK.

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