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Print the Repeating Defects Page To Identify the Component Causing the Image Quality Defect

Product support for: AltaLink C8030 / C8035 / C8045 / C8055 / C8070, Xerox EC8036/EC8056 Color Multifunction Printer, AltaLink C80XX Family

Article Id: x_alc80xx_en-O2250 | Published: 07/15/2021

NOTE: There is a Video available at the end of this solution.

Print the Repeating Defects Page:

  1. Press the Home button at the Device Touch Screen.
  2. Select the Device icon.
  3. Select Tools.
  4. Select Troubleshooting.
  5. Select Support Pages.
  6. Select Repeating Defects Page.
  7. Select Print.

Use the Repeating Defects Page:

  1. Place the Repeating Defects Page on a flat surface.
  2. Line up the page(s) with the image quality defect with the marks on the repeating defects page to identify the component causing the image quality defect.
  3. Replace the component identified on the repeating defects page.

    NOTE: A service call may be required for certain components.

Repeating Defects Chart:

Repeating DefectComponentCustomer Replaceable
Every 95mm (3.74 in)Drum CartridgeYes
Every 38mm (1.5 in)Drum CartridgeYes
Every 55mm (2.17 in)Second Bias Transfer RollYes
Every 89mm (3.50 in)Fuser Pressure RollNo
Every 33mm (1.29 in)Developer RollerNo
Every 95mm (3.74 in)Fuser Heat BeltNo
Defect Every 4th page of 8 Page Letter or A4 size paperTransfer BeltNo
Defect Every other page of 4 page Tabloid or A3 size paperTransfer BeltNo



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