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Ensure the Paper is Within Specification

Product support for: AltaLink C8030 / C8035 / C8045 / C8055 / C8070, Xerox EC8036/EC8056 Color Multifunction Printer, AltaLink C80XX Family

Article Id: x_alc80xx_en-O1324 | Published: 07/15/2021

Your printer is designed to use various paper and other media types. To ensure the best print quality and to avoid jams, follow the guidelines in this solution.

For best results, use Xerox paper and media recommended for your printer.

General Paper Loading Guidelines:

  • Do not overfill the paper trays. Do not load paper above the maximum fill line in the tray.
  • Adjust the paper guides to fit the paper size.
  • Fan paper before loading it in the paper tray.
  • If excessive jams occur, use paper or other approved media from a new package.
  • Use only recommended Xerox transparencies. Print quality could vary with other transparencies.
  • Do not print on label media once a label has been removed from a sheet.
  • Use only paper envelopes. Print envelopes 1-sided only.

Paper That Can Damage Your Printer:

Some paper and other media types can cause poor output quality, increased paper jams, or damage your printer. Do not use the following:

  • Rough or porous paper
  • Inkjet paper
  • Non-laser glossy or coated paper
  • Paper that has been photocopied
  • Paper that has been folded or wrinkled
  • Paper with cutouts or perforations
  • Stapled paper
  • Envelopes with windows, metal clasps, side seams, or adhesives with release strips
  • Padded envelopes
  • Plastic media
  • Iron on transfer paper

CAUTION: The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or special media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Contact your Xerox representative for details.

Paper Storage Guidelines:

Storing your paper and other media properly contributes to optimum print quality.

  • Store paper in dark, cool, relatively dry locations. Most paper is susceptible to damage from ultraviolet and visible light. Ultraviolet light, from the sun and fluorescent bulbs, is particularly damaging to paper.
  • Reduce the exposure of paper to strong lights for long periods of time.
  • Maintain constant temperatures and relative humidity.
  • Avoid storing paper in attics, kitchens, garages, or basements. These spaces are more likely to collect moisture.
  • Store paper flat, either on pallets, cartons, shelves, or in cabinets.
  • Avoid food or drinks in the area where paper is stored or handled.
  • Do not open sealed packages of paper until you are ready to load them into the printer. Leave stored paper in the original packaging. The paper wrapper protects the paper from moisture loss or gain.
  • Some special media is packaged inside resealable plastic bags. Store the media inside the bag until you are ready to use it. Keep unused media in the bag and reseal it for protection.

 

Supported Paper Types and Weights

TraysPaper TypesWeights
Trays 1 and 2Bond
Cardstock
Custom
Glossy Cardstock
Heavyweight Cardstock
Hole-punched
Labels
Lightweight Cardstock
Letterhead
Plain
Pre-printed
Recycled
Transparency
60 256 g/m²
Trays 3 and 4Bond
Cardstock
Custom
Glossy Cardstock
Hole-punched
Labels
Letterhead
Lightweight Cardstock
Plain
Pre-printed
60 256 g/m²
Tray 5Bond
Cardstock
Custom
Glossy Cardstock
Heavyweight Cardstock
Hole-punched
Labels
Letterhead
Lightweight Cardstock
Plain
Pre-printed
Recycled
Transparency
60 300 g/m²
Tray 5Envelopes75-90 g/m²
Tray 6Bond
Cardstock
Custom
Glossy Cardstock
Hole-punched
Labels
Letterhead
Lightweight Cardstock
Plain
Pre-printed
60 256 g/m²
Envelope TrayEnvelopes75 90 g/m²

 

Supported Standard Paper Sizes

Tray NumberEuropean Standard SizesNorth American Standard Sizes
Trays 1 and 2A5 (148 x 210 mm, 5.8 x 8.3 in.)
A4 (210 x 297 mm, 8.3 x 11.7 in.)
A3 (297 x 420 mm, 11.7 x 16.5 in.)
B5 (176 x 250 mm, 6.9 x 9.8 in.)
B4 (250 x 353 mm, 9.8 x 13.9 in.)
JIS B5 (182 x 257 mm, 7.2 x 10.1 in.)
JIS B4 (257 x 364 mm, 10.1 x 14.3 in.)
Statement (140 x 216 mm, 5.5 x 8.5 in.)
Executive (184 x 267 mm, 7.25 x 10.5 in.)
Letter (216 x 279 mm, 8.5 x 11 in.)
US Folio (216 x 330 mm, 8.5 x 13 in.)
Legal (216 x 356 mm, 8.5 x 14 in.)
Tabloid (279 x 432 mm, 11 x 17 in.)
Trays 3 and 4A4 (210 x 297 mm, 8.3 x 11.7 in.)
JIS B5 (182 x 257 mm, 7.2 x 10.1 in.)
Letter (216 x 279 mm, 8.5 x 11 in.)
Executive (184 x 267 mm, 7.25 x 10.5 in.)
Tray 5A6 (105 x 148 mm, 4.1 x 5.8 in.)
A5 (148 x 210 mm, 5.8 x 8.3 in.)
A4 (210 x 297 mm, 8.3 x 11.7 in.)
A3 (297 x 420 mm, 11.7 x 16.5 in.)
B6 (125 x 176 mm, 4.9 x 6.9 in.)
B5 (176 x 250 mm, 6.9 x 9.8 in.)
B4 (250 x 353 mm, 9.8 x 13.9 in.)
JIS B5 (182 x 257 mm, 7.2 x 10.1 in.)
JIS B4 (257 x 364 mm, 10.1 x 14.3 in.)
DL envelope (110 x 220 mm, 4.33 x 8.66 in.)
C5 envelope (162 x 229 mm,
6.4 x 9 in.)
Statement (140 x 216 mm, 5.5 x 8.5 in.)
Executive (184 x 267 mm, 7.25 x 10.5 in.)
Letter (216 x 279 mm, 8.5 x 11 in.)
US Folio (216 x 330 mm, 8.5 x 13 in.)
Legal (216 x 356 mm, 8.5 x 14 in.)
Tabloid (279 x 432 mm, 11 x 17 in.)
Envelope (152 x 228 mm, 6 x 9 in.)
Envelope (228 x 305 mm, 9 x 12 in.)
Monarch envelope (98 x 190 mm,
3.9 x 7.5 in.)
#9 envelope (98 x 225 mm, 3.9 x 8.9 in.)
#10 envelope (241 x 105 mm, 4.1 x 9.5 in.
Tray 6A4 (210 x 297 mm, 8.3 x 11.7 in.)
JIS B5 (182 x 257 mm, 7.2 x 10.1 in.)
Letter (216 x 279 mm, 8.5 x 11 in.)
Executive (184 x 267 mm, 7.25 x 10.5 in.)

 

Supported Paper Sizes and Weights for Automatic 2-Sided Printing

European Standard SizesNorth American Standard Sizes
A5 (148 x 210 mm, 5.8 x 8.3 in.)
A4 (210 x 297 mm, 8.3 x 11.7 in.)
A3 (297 x 420 mm, 11.7 x 16.5 in.)
JIS B5 (182 x 257 mm, 7.2 x 10.1 in.)
JIS B4 (257 x 364 mm, 10.1 x 14.3 in.)
Statement (140 x 216 mm, 5.5 x 8.5 in.)
Postcard (152 x 229 mm, 6 x 9 in.)
Executive (184 x 267 mm, 7.25 x 10.5 in.)
Letter (216 x 279 mm, 8.5 x 11 in.)
US Folio (216 x 330 mm, 8.5 x 13 in.)
Legal (216 x 356 mm, 8.5 x 14 in.)
Tabloid (279 x 432 mm, 11 x 17 in.)

In addition to the standard sizes, you can use custom size paper within the following ranges for 2-sided printing:

  • Minimum size 148 x 210 mm (4.9 x 5.4 in.)
  • Maximum size 297 x 432 mm (11.7 x 17 in.)

Paper weights from 60 g/m² through 128 g/m² can be used for automatic 2-sided printing.

Note: Do not use transparencies, envelopes, labels, or reloaded paper for automatic 2-sided printing.

Supported Paper Sizes for the Envelope Tray

European Standard SizesNorth American Standard Sizes
DL (110 x 220 mm, 4.33 x 8.66 in.)
C6 (114 x 162 mm, 4.5 x 6.38 in.)
C5 (162 x 229 mm, 6.4 x 9 in.)
Monarch (98 x 190 mm, 3.9 x 7.5 in.)
#9 (98 x 225 mm, 3.9 x 8.9 in.)
#10 (241 x 105 mm, 4.1 x 9.5 in.)

 

Supported Custom Paper Sizes

Tray NumberPaper Sizes
Tray 1Minimum: 140 x 182 mm (5.5 x 7.5 in.)
Maximum: 297 x 432 mm (11.7 x 17 in.)
Tray 2Minimum: 140 x 182 mm (5.5 x 7.5 in.)
Maximum: 320 x 450 mm (12 x 18 in.)
Trays 3 and 4Standard sizes only:
A4 (210 x 297 mm, 8.3 x 11.7 in.)
Letter (216 x 279 mm, 8.5 x 11 in.)
JIS B5 (182 x 257 mm, 7,2 x 10.1 in.)
Executive (184 x 267 mm, 7.25 x 10.5 in.)
Tray 5Minimum: 89 x 98 mm (3.5 x 3.9 in.)
Maximum: 320 x 483 mm (12.6 x 19 in.)
Tray 6Standard sizes only:
A4 (210 x 297 mm, 8.3 x 11.7 in.)
Letter (216 x 279 mm, 8.5 x 11 in.)
JIS B5 (182 x 257 mm, 7,2 x 10.1 in.)
Executive (184 x 267 mm, 7.25 x 10.5 in.)
Envelope TrayMinimum: 98 x 148 mm (3.9 x 5.8 in.)
Maximum: 162 x 241 mm (6.4 x 9.5 in.)

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