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Clear Paper Scraps or Debris From the Pre-heater

Article Id: x_8500_en-O7167 | Published: 11/01/2016

Product support for
  • ColorQube™ 8570
  • ColorQube™ 8580
  • ColorQube™ 8870
  • ColorQube™ 8880
  1. Open the Front Cover by pulling up the latch on the front of the printer.


  2. Open Front Cover

  3. Lift up on the Paper Guide behind the Front Cover until it snaps into the up position.


  4. Lift Paper Guide

  5. Remove any paper seen under the Paper Guide, and then lower the guide.


  6. Remove Paper

    CAUTION: Be careful when removing the paper to avoid damaging the sensor flag.

  7. Open the Exit Cover on top of the printer.


  8. Open Exit Cover

  9. Lift up the Paper Guide behind the Exit Cover.


  10. Lift Guide

  11. Remove any paper seen under the Exit Guide.


  12. Remove Paper

    CAUTION: Be careful when removing the paper to avoid damaging the sensor flag.

  13. Position a piece of rigid media, such as card stock, at the entrance of the Deskew Rollers.


  14. Place Rigid Media

  15. Gently feed the media through the Deskew Rollers and through the Pre-heater. Watch the exit area as the card stock exits the pre-heater and remove any dislodged paper scraps or debris.
  16. Remove the media from the exit area of the machine.

    CAUTION: Do not remove the media in the opposite direction of the paper path.



  17. Remove Jam

  18. Lower the paper guides.
  19. Close the Front Cover.
  20. Close the Exit Cover.

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