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Clean the Printer and Paper Trays Feed Rollers

Article Id: x_8500_en-O6740 | Published: 11/01/2016

Product support for
  • ColorQube™ 8570
  • ColorQube™ 8580
  • ColorQube™ 8870
  • ColorQube™ 8880

NOTE: Use 90% isopropyl alcohol and a lint-free cloth to clean the rollers.

  1. Open the Exit Cover.


  2. Open Exit Cover

  3. Clean the gray exit rollers, and then close the cover.


  4. Clean Exit Rollers

  5. Open Paper Tray 1 (this is the manual feed tray).


  6. Open Tray 1

  7. Clean the gray pick roller, and then close the tray.


  8. Clean the pick roller

  9. Clean the pick and separator rollers in Paper Trays 2, 3, and 4.
    1. Open Paper Trays 2, 3, and 4 and pull the trays completely out of the printer.


    2. Open Trays

    3. Locate the release lever to the right of the gray pick rollers in the printers tray slot.


    4. Release lever

    5. Pull the lever to let the roller assembly swing down.


    6. Pull lever

    7. Grasp and pull the rollers straight down to remove them from the printer .


    8. Remove Roller

    9. Clean the rollers with clear packing tape. One method is to lay a strip of clear packing tape, sticky side up, on a table or counter and run the pick assembly along the length of the tape.
    10. Clean Roller

    11. Clean the separator roller in the paper tray by rubbing tape on it.


    12. Clean Roller

    13. Replace the roller assembly.
    14. Re-install the trays and make sure trays are completely closed.

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