Skip to main content

Power Off the Printer, Wait 45 Seconds, Then Power On the Printer

Article Id: x_6130_en-O10535 | Published: 02/14/2018

Product support for
  • Phaser 6000
  • Phaser™ 6010
  • Phaser 6020
  • Phaser® 6022
  • 6022 Family
  • 6020 Family
  • 6000 Family
  • 6010 Family
  • WorkCentre 6025
  • WC6025 Family
  • WorkCentre® 6027
  • WC6027 Family
  1. Power off the printer by pressing the power switch to the off (O) position.

    NOTE: The power switch is located on the right side of the printer.

  2. Wait at least 45 seconds, and then power on the printer.
  3. If power cycling the printer fails to resolve the issue disconnect the ethernet or USB cable and reboot printer. If the error code 116-343 or 116-324 does not appear then the cause is a corrupted print job being sent to the printer. In this case the solution is to terminate that print job at the computer or print server that is sending it.



Did this help?