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Remove and Re-install the Toner (Dry Ink) Cartridge

Article Id: x_4150_en-O5462 | Published: 11/28/2016

Product support for
  • WorkCentre™ 4250
  • WorkCentre™ 4260
  • WorkCentre® 4265

CAUTION: Do not use warm water or cleaning solvents to remove Toner (Dry Ink) from your skin or clothing. This will set the Toner and make it difficult to remove. If any Toner gets on your skin or clothing, use a brush to remove the Toner, or wash it off with cold water and mild soap.

When replacing consumables, do not remove the covers or guards that are fastened with screws. You cannot maintain or service any of the parts that are behind these covers and guards. Do not attempt any maintenance procedure unless specifically described in the documentation supplied with the machine.

NOTE: Only replace the Toner Cartridge when a message actually instructs you to do so.

  1. Move the Bypass Tray Extension to the closed position.

    close bypass tray extension

  2. Lift the Bypass Tray into the closed position and make sure the tray is securely closed.

    bypass tray closed

  3. Open the right Side Cover, by grasping the top handle on the right side of the WorkCentre and pulling down. The inside of the WorkCentre will be accessible.

    right side cover

  4. Open the Front Cover by grasping the top, right handle and pulling down. Wordless (icon) instructions for replacing the Toner Cartridge and SMart Kit Drum Cartridge can be found on the inside of the Front Cover.

    front cover

  5. Rotate the colored locking lever to the right, to unlock the cartridge.

    locking lever

  6. Lift the colored latch to release the Toner Cartridge and remove the cartridge by pulling it towards you.


  7. Install the Toner Cartridge by lining up the top left and right edges of the cartridge with the grooves at the top of the cartridge slot, then slide the cartridge fully into the slot. A click will be heard when the cartridge is properly installed.

    cart grooves

    toner cartridge

  8. Rotate the locking lever to the left, to lock the cartridge in place.


    NOTE: If after installing the Toner Cartridge the Front Cover will not close, make sure that the Toner Cartridge is positioned and latched correctly.

  9. Lift the Front Cover to close it.
  10. Lift the right Side Cover to close it.

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