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Clear the Jam in the Duplex and Exit Area

Article Id: x_3000_en-O3485 | Published: 04/25/2016

Product support for
  • WorkCentre® 3215
  • WorkCentre® 3225
  1. Open the Rear Cover of the machine.


  2. Open rear cover

  3. Press down and pull out the green latches (and attached baffle) on either side of opening.


  4. Rear Green Latches

  5. Remove any jammed paper you see, working slowly so that you do not tear any pieces or damage machine parts.


  6. Rear Jam

  7. After removing the paper, pull the baffle up and snap both latches back into place.
  8. Close the Rear Cover. Printing will resume automatically.


  9. Close Rear Cover

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