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Configure Firewall to allow Smart eSolutions Communications

Article Id: 7Vg9zaS3Yd1PjRFjOO4zy7 | Published: 01/19/2021

Product support for
  • Xerox® Color C60/C70
  • Xerox Color EC70 Printer

To ensure proper communication with Xerox Smart eSolutions on a network that uses a Firewall, communications between the device and the Xerox Smart eSolutions server must be allowed to pass through.

To configure the Firewall, contact a System Administrator to unblock the following ports from the device:

TCP Port 161

TCP Port 162

TCP Port 443

The Following web address must also be unblocked:

*support.xerox.com

NOTE:
TCP Ports 161 and 162 are required when communicating via a Xerox Device Agent (XDA) or XDA Lite Clients.

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