Skip to main contentClick to view our Accessibility Statement or contact us with accessibility-related questions.

Enable or Disable the Software Download Setting

Product support for
WorkCentre 6505
Article ID
KB0230644
Published
2021-12-06

Note: For security reasons the setting for Software Download is disabled by default and the printer will not allow any firmware updates to be processed. The Software Download setting must be set to Enable before the printer can accept a firmware update.

The setting to Enable or Disable the Software Download can be performed using CentreWare Internet Services (CWIS) or at the Control Panel.

  • CenterWare Internet Services (CWIS):

o    Enable

      1. Access CentreWare Internet Services. (Add embedded link to 1553065  Access CentreWare Internet Services (CWIS))

      2. Go to Properties > Security > Secure Settings > Software Download > Enable

        Note: It is recommended to set the Software Download setting back to Disable when the firmware update is complete for security reasons.

o   Disable

      1. Access CentreWare Internet Services. (Add embedded link to 1553065  Access CentreWare Internet Services (CWIS))

      2. Go To Properties > Security > Secure Settings > Software Download > Disable

  • Control Panel:

o    Enable

      1. Press the Machine Status button on the Control Panel.

      2. Go to Machine Status > Tools > Admin Settings > Secure Settings > Software Download > Enable

        Note: 
        It is recommended to set the Software Download setting back to Disable when the firmware update is complete for security reasons.

o    Disable

      1. Press the Machine Status button on the Control Panel.

      2. Go to Machine Status > Tools > Admin Settings > Secure Settings > Software Download > Disable

Note: Some menu items may vary slightly depending on the product. Please consult the User Guide for your product if you have any questions.