Can Send But not Receive Faxes

Make sure that the paper source is not empty

If is still not possible to receive a fax, proceed with step 3.

Check the ring count delay settings. From the control panel, navigate to Settings > Fax > Fax Setup > Fax Receive Settings > Rings to Answer.

Note: For non-touch-screen printer models, press Ok to navigate through the settings.

If the printer is printing blank pages, then see Blank or White Pages.

If the problem persists, contact Support for additional assistance.