Skip to main content Click to view our Accessibility Statement or contact us with accessibility-related questions.

Paper and Paper Tray Specifications

Product support for: Xerox B230 Printer, Xerox B230 Printer Family

Article Id: 2138560 | Published: 06/17/2021

Use the appropriate paper to prevent jams and help ensure trouble-free printing.

  • Always use new, undamaged paper.
  • Before loading paper, know the recommended printable side of the paper. This information is usually indicated on the paper package.
  • Do not use paper that has been cut or trimmed by hand.
  • Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.
  • Do not use coated papers unless they are specifically designed for electrophotographic printing.

Paper characteristics

The following paper characteristics affect print quality and reliability. Consider these factors before printing on them.


The tray can feed paper weights from 60 to 105g/m2 (16 to 28 lb) grain long paper. Paper lighter than 60g/m2 (16lb) may not be stiff enough to feed properly, and may cause jams.


Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions can contribute to paper curling before printing and can cause feeding problems.


Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too smooth, it can cause paper feeding or print quality issues. We recommend the use of paper with 50 Sheffield points.

Moisture content

The amount of moisture in paper affects both print quality and the printer ability to feed the paper correctly. Leave paper in its original wrapper until you use it. Exposure of paper to moisture changes can degrade its performance.

Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend the time several days if the storage or transportation environment is very different from the printer environment. Thick paper may also require a longer conditioning period.

Grain direction

Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper.

For 60–105g/m2 (16–28-lb) paper, grain long paper is recommended.

Fiber content

Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability, resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.

Unacceptable paper

The following paper types are not recommended for use with the printer:

  • Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper
  • Preprinted papers with chemicals that may contaminate the printer
  • Preprinted papers that can be affected by the temperature in the printer fuser
  • Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3mm (±0.9in.), such as optical character recognition (OCR) forms
    In some cases, registration can be adjusted with a software application to successfully print on these forms.
  • Coated papers (erasable bond), synthetic papers, thermal papers
  • Rough-edged, rough or heavily textured surface papers, or curled papers
  • Recycled papers that fail EN12281:2002 (European)
  • Paper weighing less than 60g/m2 (16lb)
  • Multiple-part forms or documents

Selecting preprinted forms and letterhead

  • Use grain long paper.
  • Use only forms and letterhead printed using an offset lithographic or engraved printing process.
  • Avoid paper with rough or heavily textured surfaces.
  • Use inks that are not affected by the resin in toner. Inks that are oxidation-set or oil-based generally meet these requirements; latex inks might not.
  • Print samples on preprinted forms and letterheads considered for use before buying large quantities. This action determines whether the ink in the preprinted form or letterhead affects print quality.
  • When in doubt, contact your paper supplier.
  • When printing on letterhead, load the paper in the proper orientation for your printer. For more information, see the Paper and Specialty Media Guide.

Storing paper

Use these paper storage guidelines to help avoid jams and uneven print quality:

  • Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.
  • Extend the time several days if the storage or transportation environment is very different from the printer environment. Thick paper may also require a longer conditioning period.
  • For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.
  • Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative humidity between 40 and 60 percent.
  • Store paper in cartons, on a pallet or shelf, rather than on the floor.
  • Store individual packages on a flat surface.
  • Do not store anything on top of individual paper packages.
  • Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and wrapper help keep the paper clean, dry, and flat.

Supported Paper Sizes

  • Paper less than 210 mm (8.3 in.) wide always prints at reduced speed.
  • Use the manual feeder when printing on paper less than 105 mm (4.1 in.) wide.
  • The minimum paper dimension supported for two-sided printing is 210 x 279.4 mm (8.3 x 11 in.).
  • The maximum paper length supported by the scanner glass is 297 mm (11.7 in.).
  • For two-sided printing on letter-, legal-, Oficio-, or folio-size paper, make sure that the paper size setting in the duplex unit is set to Letter.
Paper Size250-sheet TrayManual FeederTwo-sided Printing
210 x 297 mm (8.3 x
11.7 in.)
A5 (short edge feed)
148 x 210 mm (5.8 x 8.3
A5 (long edge feed)
210 x 148 mm (8.3 x 5.8 in.)
105 x 148 mm (4.1 x 5.8 in.)
JIS B5 182 x 257 mm (7.17 x 10.1 in.)X
Oficio (Mexico)
215.9 x 340.4 mm
(8.5 x 13.4 in.)
100 x 148 mm
(3.94 x 5.83 in.)
139.7 x 215.9 mm
(5.5 x 8.5 in.)
184.2 x 266.7 mm
(7.25 x 10.5 in.)
215.9 x 279.4 mm
(8.5 x 11 in.)
215.9 x 355.6 mm
(8.5 x 14 in.)
215.9 x 330.2 mm
(8.5 x 13 in.)
98 x 148 mm (3.9 x
5.8 in.) to 216 x
356 mm (8.5 x 14
105 x 148 mm (4.1
x 5.8 in.) to 216 x
356 mm (8.5 x 14
7 3/4 Envelope
98.4 x 190.5 mm
(3.875 x 7.5 in.)
9 Envelope
98.4 x 225.4 mm
(3.875 x 8.9 in.)
10 Envelope
104.8 x 241.3 mm
(4.12 x 9.5 in.)
DL Envelope
110 x 220 mm
(4.33 x 8.66 in.)
C5 Envelope
162 x 229 mm
(6.38 x 9.01 in.)
B5 Envelope
176 x 250 mm
(6.93 x 9.84 in.)
Universal Envelope
98.4 x 162 mm
(3.87 x 6.38 in.) to
176 x 250 mm
(6.93 x 9.84 in.)


Supported Paper Types

Labels, envelopes, and card stock always print at reduced speed.

Paper type

250-sheet tray

Manual feeder


Plain paper

Card stock












Colored paper




Supported paper weights

250-sheet trayManual FeederTwo-sided printing
60–105g/m² (16–28-lb
60–200g/m² (16–54-lb
60–105g/m² (16–28-lb

Did this help?