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Configure, Modify or Verify Fax Forwarding (to Email)

Product support for: AltaLink C8130 / C8135 / C8145 / C8155 / C8170 Color Multifunction Printer, AltaLink C81XX Family

Article Id: 2123780 | Published: 06/03/2020

You can configure the printer to forward incoming faxes to email or file destinations by creating a Fax Forward Rule. For different situations, you can configure up to five rules, and apply them to the available fax lines.


Note: After you configure the fax forwarding rule, apply the rule to a fax line.

 

Step 1: Edit a Fax Forwarding Rule

  1. Login as Administrator at the Embedded Web Server (EWS). For additional information, click on Access and Login or Logout as System Administrator at the Control Panel or Embedded Web Server (EWS).
  2. In the Embedded Web Server, click Properties > Apps > Fax > Setup > Forwarding.
  3. For the desired rule, click Edit.
  4. To base the new rule on an existing rule, for Based on Rule, from the list, select a rule.
  5. For Rule Name, type a name for the rule.
  6. For File Format Type, from the list, select an option.
  7. For Print Local Copy, select an option:
    • To print all incoming faxes, select Always.
    • To print a copy only if the forwarded fax transmission fails, select On Error Only.
  8. Add an email address or file destination to the rule.
  9. Click Save.

Add Email Addresses to the Rule

  1. In the Embedded Web Server, click Properties > Apps > Fax > Setup > Forwarding.
  2. On the Forwarding page, next to the desired rule, click Edit.
  3. To forward to an email address, select Email.
  4. In the Address fields, type the email addresses of the recipients.
  5. Type the From Address, From Name, and Subject.
  6. To customize the name of the attachment, click Customize.
    1. Under Display, select the check boxes next to Date or Time to add the date or time to the file name.
    2. To customize the file name, type the new name in Custom Text, then click Add.
    3. Under Position, select an item, and click the arrows to arrange the items as you want them to appear in the file name.
    4. Click Save.
  7. Type the Message text for the body of the email.
  8. Type the Signature text for the email message.
  9. Click Save.

Add File Destinations to the Rule

  1. In the Embedded Web Server, click Properties > Apps > Fax > Setup > Forwarding.
  2. On the Forwarding page, next to the desired rule, click Edit.
  3. To forward to a file location, select SMB Protocol.
  4. Select IPv4 Address or Host Name, then type the address or host name.
  5. Type the following information:
    1. In the Share field, type the share name.
    2. In the Document Path field, type the directory path of the folder.
    3. Type a Login Name for the printer to use to access the shared folder.
    4. Enter the computer login password for the printer to use to access the shared folder, then confirm it.
  6. To update an existing password, type the new password, then click Select.
  7. To customize the name of the file, click Customize.
    1. Under Display, select the check boxes next to Date or Time to add the date or time to the file name.
    2. To customize the file name, type the new name in Custom Text, then click Add.
    3. Under Position, select an item, and click the arrows to arrange the items as you want them to appear in the file name.
  8. To receive email notifications of forwarded faxes, select Email Notification, then enter your email address.
  9. To send an email confirmation when file transfer is complete, select Email Notification (without Attachment), and type the email address in the Notification Address field.
  10. Click Save.

Step 2: Apply a Fax Forwarding Rule

  1. In the Embedded Web Server, click Properties > Apps > Fax > Setup > Forwarding.
  2. For the desired rule, click Edit.
  3. To apply a rule, select Apply to Fax Line 1 or Apply to Fax Line 2.
  4. Click Apply.
  5. Logout as Administrator at the EWS. 

 

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