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Macintosh OS Driver is Not Available

Product support for: Apple AirPrint™ for Xerox ConnectKey, Apple AirPrint for Xerox ConnectKey Family

Article Id: 2120800 | Published: 02/07/2020

Note: Check for driver availability for a particular product using the link to Xerox Equipment Compatibility with New Operating Systems. This list is updated as drivers become available.

If a specific scan driver or a print driver is not available AirPrint and Scan to Email may be used as a workaround.

AirPrint does not provide all of the print features that the Xerox specific driver does. Scan to Email requires a network connection. Depending on the type of email service used, the service may require the email to leave the network. Additionally, scan to email requires an email server or email provider. 

How To Enable and Configure AirPrint on a Xerox Device.

For product specific information on Scan to Email:

  • Search the online knowledge base for information by keyword or topic.
  • Visit the Documentation page for this product on Xerox.com to download the User Guide.
  • View customers' questions and responses or post your question on our Support Forum

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