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Replace a Drum Cartridge

Product support for
VersaLink C8000 Color Printer, VersaLink C8000W Color Printer, VersaLink C9000 Color Printer
Article ID
KB0134820
Published
2020-10-06

When a drum cartridge requires replacement, a message appears on the control panel.

To replace a drum cartridge:

  1. Open the front door.

    Open the front door

  2. Remove the waste toner transport unit:

    1. To unlock the waste toner transport unit, rotate the locking lever 45 degrees counterclockwise.

      Unlock the waste toner unit

    2. To release the waste toner transport unit, press both orange tabs as shown, then pull out the unit from the printer.

      Press orange tabs and pull out the waste toner unit

    3. Place the removed waste toner transport unit on a level surface, with the openings facing up.

      Place waste toner unit on a level surface

      CAUTION: To avoid toner spills, do not lay the unit face down, or on its side.

      Do not lay the waste toner unit face down or on its side

  3. Rotate the R1, R2, R3, or R4 drum cartridge lever to the right.

    Rotate the R1, R2, R3, or R4 drum cartridge lever to the right

  4. Push up on the release button, and then carefully pull the cartridge out of the printer.

    Push up on the release button, and then carefully pull the cartridge out of the printer

  5. Remove the new drum cartridge from its packaging and protective materials except the protective strip on the top.

    Remove the new drum cartridge from its packaging and remove all of the protective materials


    CAUTION: Do not expose the new drum cartridge to light for more than 5 minutes as it can lower the life of the cartridge or cause print quality degradation.

  6. Carefully install the new cartridge into the printer and make sure it clicks into place.

    Insert the drum cartridge into the printer

    Make sure the cartridge clicks into place

  7. Pull out to remove the protective strip from the top of the cartridge.

    Pull out to remove the protective strip from the top of the cartridge

  8. Rotate the R1, R2, R3, or R4 drum cartridge lever to the left.

    Rotate the R1, R2, R3, or R4 drum cartridge lever to the left

  9. Remove the printhead LED lens-cleaning rod from inside the front door.

    Remove the cleaning rod

  10. Slowly push the cleaning rod into the printer until it stops, then pull out the rod. Repeat this action two more times.

    Push the cleaning rod into and out of the printer three times

  11. Return the cleaning rod to its original location.

    Return the cleaning rod to its original location

  12. Re-install the waste toner transport unit:

    1. Position the waste toner transport unit as shown.

      Position the waster toner unit as shown

    2. Press the waste toner transport unit toward the printer, until both ends click into place.

      Press the waster toner unit toward the printer until both ends click into place

    3. To lock the waste toner transport unit, rotate the locking lever 45 degrees clockwise.

      Lock the waste toner unit

  13. Close the printer front door.

    Close the front door