Configure Embedded Fax
- Product support for
- PrimeLink C9065/C9070 Printer
- Article ID
- KB0383102
- Published
- 2019-10-01
Embedded Fax
When you send a fax from the device control panel, the document is scanned and transmitted to a fax machine using a dedicated telephone line.
Before you begin:
Verify that the device has access to a functioning telephone line and has a telephone number assigned to it.
Install the Fax Hardware Kit and set the country code. For details, refer to the instructions provided with the kit.
You can use some of the scan service settings for faxes:
To store faxes to folders on the printer, refer to Configure Scanning to a Folder on the Device.
To send faxes to an email address, configure the email settings. For information, refer to Configure Scanning to an Email Address.
To send faxes to a network repository, configure the network repositories, then set up a default network location. For information, refer to Configure Network Scanning.
When faxes are stored in folders, you can specify more actions. For example, the printer can print the fax, send it to an email recipient, then send the fax to a network repository. To perform actions on the stored folder, create a job flow sheet. For information, refer to Configure Job Flow Sheets.
Select the required link below, depending on the requirement:
Enabling Embedded Fax
IMPORTANT: The Embedded Fax and Server Fax Services cannot be enabled at the same time.
To enable the embedded fax server:
Access EWS. For details, refer to Access the Control Panel or Embedded Web Services (EWS).
In the Embedded Web Server, click Properties > Services > Fax > Fax Settings.
For Fax Service, select Scan to Fax.
Click Apply.
Configuring Embedded Fax Settings
To configure embedded fax settings at the device:
At the device control panel, log in as Administrator, press the Machine Status button, then touch the Tools tab. For details, refer to Access the Control Panel or Embedded Web Services (EWS).
Touch System Settings > Fax Service Settings > Local Terminal Information Settings.
To change a setting:
Touch a setting, then touch Change Settings.
Touch an option, then touch Save.
Local Name: If needed, type the name of the printer.
Fax Name: If needed, type the name associated with the fax line.
Device Password: If needed, type a password. The password prevents your printer from receiving faxes or from being polled by other devices that are not F-Code compatible.
Line 1 - Fax Name: If needed, type a name for the fax line.
G3 Line 1 - Fax ID: Type the fax number. The fax number is the telephone number of the fax line.
G3 Line 1 - Dial Type: Select the dial type.
G3 Line 1 Transmission: Select Detect Tone, or Do Not Detect Tone.
Configuring Fax General Settings
To configure fax general settings:
Access EWS. For details, refer to Access the Control Panel or Embedded Web Services (EWS).
In the Embedded Web Server, click Properties > Services > Fax > General.
Click Edit.
For Transmission Report - Job Undelivered, select Off or Errors Only.
For Filename Format, select a format.
For Polling / Storage for Remote Devices, select Disabled or Enabled.
Click Apply.
Enabling the Output Destination
To separate faxes from other prints, you can send faxes to a specific output tray. To enable the selection of an output tray for faxes:
Access EWS. For details, refer to Access the Control Panel or Embedded Web Services (EWS).
In the Embedded Web Server, click Properties > Services > Fax > Output Destination.
Select Enabled.
Click Apply.
At the control panel, select the output tray for faxes.
Configuring Fax Control Settings
At the device control panel, log in as Administrator, press the Machine Status button, then touch the Tools tab. For details, refer to Access the Control Panel or Embedded Web Services (EWS).
Touch System Settings > Fax Service Settings > Fax Control.
Change the following fax settings as needed:
Re-enter Recipients: To require users to type the recipient address twice, ensuring that the fax is sent to the correct address, touch Enter Twice.
Re-enter Broadcast Recipients: To allow the broadcast send, touch Enter Once Only. To require users to enter the recipient twice before allowing the broadcast send, touch Enter Twice.
Re-enter Speed Dial Recipients: To require users to type the speed dial recipient twice, touch Enter Twice. To require users to type the fax number or email address after typing the speed dial recipient, touch Re-enter Fax Number of Email.
Re-enter Group Recipients: To require users to type the group recipient twice, touch Enter Twice.
Transmission Header / Cover Page: Select the information that appears in the transmission header or cover page.
Transmission Header Text - Polling: To attach a transmission header to a polling file, touch Display Header.
Polled Files - Auto Delete: To delete polled faxes automatically, touch Yes.
Polling / Storage for Remote Devices: To allow remote devices to poll for faxes stored on the printer, touch Enabled.
Rotate 90 Degrees: To rotate scanned faxes 90 degrees, touch Yes.
G3 Sender ID - Fax: To notify G3-ID to recipients, touch On.
Save Undelivered Faxes: To save undelivered faxes, touch Yes. You can access saved undelivered faxes on the Job Status screen.
Save Deleted Faxes: To save deleted faxes, touch Yes. You can access saved deleted faxes on the Job Status screen.
Saved Faxes - Auto Delete: To delete saved faxes after 24 hours automatically, touch Delete after 24 Hours.
Transmission Interval: Specify how often faxes are transmitted (3-155 seconds). A longer transmission interval increases the total time required to send a broadcast transmission, but allows faxes to be received during that time.
Batch Send: To allow multiple faxes addressed to a single destination to be sent in a single fax transmission whenever possible, touch Yes. This option reduces transmission costs.
Manual Send / Receive Default: To specify the default on-hook manual setting when a fax line is shared with a telephone, touch Manual Receive or Manual Send.
Fax Receiving Mode: To set the default fax receiving mode that appears when you press the Machine Status button, touch Auto Receive or Manual Receive.
Border Limit: If a received fax document is longer than a page, specify the border size around the document to force a page break (0-177mm).
Auto Reduce On Receipt: To fit a long received fax document on a single page if the document is within the range specified in the Border Limit setting, touch Yes.
Tray for Printing Incoming Faxes: Select the tray that you want to use for received faxes.
2 Pages Up On Receipt: To print two pages on a single sheet of paper, touch Yes.
2 Sided Printing: To print on both sides of a single sheet of paper, touch Yes.
Edge Erase - Top & Bottom Edges: Set the top and bottom edge erase margins. Specify a border of 0-20 mm (0-0.8 in.).
Edge Erase - Left & Right Edges: Set the left and right edge erase margins. Specify a border of 0-20 mm (0-0.8 in.).
Reduce 8.5 x 11 Original to A4: To resize letter size documents to A4 when the Reduce/Enlarge setting is set to Auto on the Layout Adjustment screen, touch Yes.
Pseudo-Photo Gradation Mode: Touch Error Diffusion or Dither.
Folder Selector by G3 ID: Store faxes based on G3 ID.
Folder Selector Setup: To classify received faxes by line type and store them in folders as specified in the Embedded Web Server, touch Enabled. Locate these folders on o classify received faxes by line type and store them in folders as specified in the Embedded Web Server at Properties > Services > Fax > Fax Received Options.
Filename Format for Store and Folder: Select a file format.
Memory Full Procedure: If the device hard disk becomes full while scanning a document, the current job can be aborted and deleted or the partially stored job can be sent. Touch Delete Job or Run Job.
Maximum Stored Pages: Set the maximum number of pages that can be stored for a fax document.
Skip Blank Pages: To enable the printer to skip blank pages, touch Enabled.
Fax Data in Folder Priority 1, Fax Data in Folder Priority 2, and Fax Data in Folder Priority 3: To classify received faxes and store them in folders, select F Code, Remote Terminal ID, or Remote Terminal Name.
Direct Fax: To allow the device to receive a LAN fax sent from a print driver, select Enabled. For details about LAN fax, refer to the print driver help.
Block Inbound Faxes: Type up to 50 fax numbers that you want to block.
Block Unknown Fax Numbers: To block unknown fax numbers, touch Yes.
Setting Fax Defaults
To define defaults for incoming faxes for all users:
At the device control panel, log in as Administrator, press the Machine Status button, then touch the Tools tab. For details, refer to Access the Control Panel or Embedded Web Services (EWS).
Touch System Settings > Fax Service Settings > Fax Defaults.
Touch a default setting in the list, then touch Change Settings.
Make the desired changes to the default setting, then touch Save.
Setting Incoming Fax Options
Reduce/Enlarge Presets
To modify the reduce/enlarge adjustment values available to users:
At the device control panel, log in as Administrator, press the Machine Status button, then touch the Tools tab. For details, refer to Access the Control Panel or Embedded Web Services (EWS).
Touch System Settings > Fax Service Settings > Reduce/Enlarge Presets.
Choose one of the pre-configured presets or select an item in the list, then touch Change Settings.
If you are modifying settings, change the following settings as needed:
Preset %: Specify the preset magnification values to appear in the Layout Adjustment Screen.
Variable %: Specify the default magnification value to appear in the Layout Adjustment Screen.
Touch Save.
Original Document Size Defaults
To specify default size settings for received faxes:
At the device control panel, log in as Administrator, press the Machine Status button, then touch the Tools tab. For details, refer to Access the Control Panel or Embedded Web Services (EWS).
Touch System Settings > Fax Service Settings > Original Size Defaults.
To modify an original document size default setting:
From the list, touch an original document size item, then touch Change Settings.
To select the paper size, touch A/B Series Size, Inch Size, or Others.
Touch a paper size and page orientation.
Touch Save.
Storing and Forwarding Received Faxes
You can configure incoming faxes to route automatically to an internal folder. You can configure the printer to send faxes from an internal folder to a destination using one or more of the following methods:
Print: Print a hard copy of the received fax.
Send as Fax: Forward the fax to another fax number.
Send as Internet Fax: Forward the fax to an Internet fax address.
Send as Email: Forward the fax as an email attachment to an email recipient.
FTP Transfer: Save the fax to an FTP repository.
SFTP Transfer: Save the fax to a secure FTP repository.
SMB Transfer: Save the fax to an SMB repository.
Email Notification: Send an email notification to selected recipients.
The fax and scanning services share the folder database. To create and name the internal folder to store received faxes, refer to Configure Scanning to a Folder on the Device.
Setting up the Folder to Receive Faxes
Before you begin, create and name a folder to receive the incoming faxes. For details, refer to Configure Scanning to a Folder on the Device.
To set up the folder to receive faxes:
Access EWS. For details, refer to Access the Control Panel or Embedded Web Services (EWS).
In the Embedded Web Server, click Properties > Services > Fax > Fax Received Options.
For Folder Selector Setup, click Enabled.
Click Apply. After the settings are confirmed, navigate back to the Fax Received Options page.
In the Folder Selector Setup area, select a fax line, then click Change Settings.
For Save Incoming Fax in Designated Folder, select Enabled.
Type the three-digit number for the folder that you have created to receive faxes, then click Apply.
After setting up a fax folder, if needed, specify the forwarding destinations for the received faxes stored in the folder. For additional information, refer to the Setting Up Fax Forwarding Desitnations topic directly below.
Setting Up Fax Forwarding Destinations
To specify fax forwarding destinations for the faxes in a folder:
Navigate back to the Fax Received Options page.
Select the fax line, click Change Settings, then click File Transfer Settings.
For each destination that you want to configure, select Enabled.
Click Next.
Configure the fax forwarding destination:
Print: Select the options as necessary for Paper Supply tray, Output Destination tray, Quantity, and 2 Sided Printing. If other options are available, select them if needed, for example to use staples.
Send as Fax: Type the name and fax phone number of the recipient, then select the starting rate.
For the Folder Number and Folder Passcode fields, type the required information.
If needed, select Send Relay Broadcast, or Print at Relay Station.
If needed, type the information for Relay Station ID / Broadcast Recipients, F Code, and Password (F Code Communication).
Send as Internet Fax: Type the names and email addresses for each recipient, then select the Internet fax profile. If needed, for Header, select On.
Send as Email: Type the names and email addresses for each recipient. For File Format, select the format.
To use thumbnail previews, for Add Thumbnail, select Enabled. To use this option, purchase and install the Thumbnail Preview Kit.
If needed, select MRC High Compression options. For Searchable Text, enable the options. To use this option, purchase and install the Searchable PDF Kit.
FTP Transfer, SFTP Transfer, or SMB Transfer: For the Name and Server Namefields, type the required information.
For SMB, type the shared name.
To save the faxes to a folder, for Save in, type the directory path of the folder.
For the Login Name and Password of the folder, type the required information.
Select the file format.
If you purchased and installed the Thumbnail Preview Kit, you can use thumbnail previews. To use previews, for Add Thumbnail, select Enabled.
If you purchased and installed the Searchable PDF Kit, you can use compression and searchable text. To use compression and searchable text, for MRC High Compression options, and Searchable Text, select Enabled. Select the settings for each option.
Email Notification: Type the email addresses of the recipients, then select the options for When to Notify. Type the message to include in the body of the email.
If you are sending faxes to more than one destination, to configure the next destination, click Next. If you want to edit a setting, click Previous. When you have configured the final destination, click Apply.
This process creates a Job Flow Sheet for the faxes received in the incoming fax folder. To manage folders and job flow sheets, refer to Configure Scanning to a Folder on the Device and Configure Job Flow Sheets.