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Fault Code 024-965, 024-966: Paper Specified for Printing is Not Detected

Product support for
VersaLink C505 Multifunction Printer, VersaLink C605
Article ID
KB0131326
Published
2019-08-09
  1. Make sure the paper settings for the correct paper size and type are selected. For more information refer toConfigure Tray Settings.

  2. Add the correct paper to the appropriate Tray.

If the problem persists, contact Support for additional assistance.