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Fault Code 016-765, 016-766: SMTP Server Error

Product support for
VersaLink C7020/C7025/C7030 Multifunction Printer
Article ID
KB0136502
Published
2019-07-03

016-765 The SMTP server HDD is full.

016-766 The memory capacity allocated by the SMTP server is exceeded.

  1. Access the email account, Delete jobs on their server because the machine is receiving communication from their SMTP (email) server that the server disk drive or mailboxes are full.

  2. Configure Simple Mail Transfer Protocol (SMTP) (Set Up Scan to Email) Using the Embedded Web Server.

  3. Enable Split Send For Scan To Email.