Encryption Credentials Have Expired When Printing From a Mac
- Product support for
- WorkCentre EC7836/EC7856, WorkCentre 7830/7835/7845/7855, WorkCentre 7830i/7835i/7845i/7855i
- Article ID
- KB0243937
- Published
- 2023-08-15
This error is caused when an AirPrint driver is installed and set as Secure AirPrint. After a certain period the credentials expire and no further print jobs can be sent through that driver.
The easiest solution is to remove the driver and install the latest one from Xerox (see Related Content).
NOTE: Xerox does not support any non-Xerox drivers.