Skip to main contentClick to view our Accessibility Statement or contact us with accessibility-related questions.

Jams During Automatic 2-Sided Printing

Product support for
Phaser 6510, WorkCentre 6515
Article ID
KB0094100
Published
2019-02-04

Probable Causes

Solutions

Using paper of the wrong size, thickness, or type.

Use paper of the correct size, thickness, or type. For more information, refer to Paper and Paper Tray Specifications

Paper is loaded in the wrong tray.

Ensure that paper is loaded into the correct tray.

Tray is loaded with mixed paper.

Load the tray with only one type and size of paper.