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How To Access the Remote Control Panel Feature

Product support for: VersaLink B400 / B405 Family, VersaLink B600 / B610 Family, VersaLink B605 / B615 Family, VersaLink C400 / C405 Family, VersaLink C500 / C600 Family, VersaLink C505 / C605 Family, VersaLink B400, VersaLink B405, VersaLink B600 / B610, VersaLink B605 / B615, VersaLink C400, VersaLink C405, VersaLink C500, VersaLink C505, VersaLink C600, VersaLink C605

Article Id: 2102851 | Published: 02/01/2019

The Remote Control Panel feature in the Embedded Web Server allows you to access the printer control panel remotely from a Web browser.

Note: To access the Remote Control Panel, first enable the feature. For details, contact your system administrator or refer to the System Administrator steps below.

To access the Remote Control Panel feature as a User:

  1. At your computer, open a Web browser. In the address field, type the IP address of the printer, then press Enter or Return.
  2. In the Quick Links area, click Remote Control Panel.

    Note: If the Remote Control Panel option is not displayed or fails to load, contact your system administrator.

  3. To restrict other users from accessing the device control panel when you are connected remotely to the device, click the Lock Device Control Panel option. 

    Note:  If a local user attempts to access the control panel while the device control panel is locked, the control panel does not respond. A message appears on the control panel, confirming that the control panel is locked and the device is being controlled remotely.

  4. To enable remote access to the device control panel, click Request Session. The remote control panel sends a request to the local control panel.
    • If the local control panel is inactive, the remote control panel session is activated automatically.
    • If a local user is active on the device, a Remote Session Request message appears on the local control panel. The local user chooses to accept or deny the request. If the request is accepted, the remote control panel session is activated. If the request is denied, a Request Denied message appears in the Embedded Web Server.

Note: If the system administrator requests a remote session, if the request is denied, an option to override the local session is displayed.

To access the Remote Control Panel feature as a System Administrator:

The Remote Control Panel allows you to access the control panel of the printer from a Web browser. By default, for closed systems, only system administrators can enable the Remote Control Panel feature. For open systems, all users can enable and access the Remote Control Panel feature.


  • In order to use the Remote Control Panel, HTTPS must be enabled on the device.
  • Once the Remote Control Panel has been enabled by a system administrator, all users can access the feature.
  • If the device is being used by a local user when a remote user request is sent, the local user must accept the remote user request at the device.
  • Only one Remote Control Panel session can be active at a time.
  • If a remote user request is sent by a system administrator, the system administrator can override the local user.
  • System administrators have the ability to override and stop an existing general user remote session.

To configure the Remote Control Panel feature to allow user access, use the Permissions option.

  1. In the Embedded Web Server, log in as administrator, then click Home.
  2. In the Quick Links area, click Remote Control Panel.
  3. To enable the Remote Control Panel, touch the Enable toggle button, then click Close.
  4. To configure user access to the Remote Control Panel, click PermissionsRolesDevice User Roles, then select the following:
    1. For the user role for which you want to configure permissions, click Edit.
    2. For Device Website Permissions, click Custom Permissions.
    3. Click Setup.
    4. Click Remote Control.
    5. For Access Remote Control, click Allow.
    6. Click OK.
    7. Click Close, then click OK.
  5. To return to the Home screen, click the Home button.

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