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How To Setup Scan To Gmail

Product support for: AltaLink C80XX, AltaLink C80XX Family

Article Id: 2100361 | Published: 01/17/2019

  1. Access the Embedded Web Server and login as System Administrator.
  2. Select Properties.
  3. Select ConfigurationOverview.
  4. Select the Settings button for the Email App.
  5. Select the Edit button for SMTP.
  6. Enter a Valid registered email address that is using Gmail as its mail server on the Required information Tab in the Device Email Address field.
  7. Select Hostname radio button.
  8. Enter smtp.gmail.com as the hostname.
  9. Enter 587 as the Port number.
  10. Select Save.
  11. Select the SMTP Authentication Tab.
  12. Select Device for both the User Jobs and System Jobs sections.
  13. Enter the LoginName and Password credentials for this Gmail account setup.
  14. Select Save.
  15. Select the Connection Encryption tab.
  16. Select the radio button for STARTTLSS (ifavailable).
  17. Remove checkmark for Validate Server Certificate.
  18. Click Save.
  19. 11.Access the DNS settings in the Connectivity section of the Properties Tab.
  20. Ensure domain is set to gmail.com
  21. Ensure DNS matches network DNS order.

    Note: You can perform an ipconfig /all from a command prompt on the network to confirm DNS servers and prioritization order.

  22. Add an Alternate DNS server of 8.8.8.8.
  23. Select General Setup from the left hand side menu.
  24. Select Date and Time. 
  25. Ensure the Date, Time and time zone is correct. 

    Note:  NTP is selected by default, if the network does not use an NTP server turn off the Automatic using NTP option and set time and time zone manually.

  26. Select Apply if any changes were made.
  27. Login into the Gmail account that the machine is using in a web browser.
  28. Go to the Google Account and ensure Less Secure apps is enabled. Preferably turn off 2 step verification.
  29. Access the Embedded Web Server again for the printer.
  30. Select Properties.
  31. Select Configuration Overview.
  32. Select the Settings button for the Email App.
  33. Select the Edit button for SMTP.
  34. Select the TestConfiguration tab.
  35. Enter an email address in the To Address to send a test email.
  36. Select the SendEmail button. A confirmation that the test email was successfully sent should appear.
  37. Ensure the email appeared in the inbox for the desired recipient.

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