All Users are Unable to Print Using a Wireless Network Connection
- Product support for
- AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer, Xerox EC8036 / EC8056 Color Multifunction Printer
- Article ID
- KB0028270
- Published
- 2021-07-15
Check For the Most Recent Active Message or Fault Code and Restart Your Search
Check the Supplies Status. If the Status is Replace (End of Life), Then Replace the Required Item
Print an Internal Page to Determine if the Printer is Able to Print
Ensure the Paper Trays Have Paper, are Loaded Properly and are Properly Configured
Power Off the Printer, Wait Two Minutes, then Power On the Printer
Ping the Printer Then Troubleshoot Depending on the Response Received
Make Sure the Wireless Settings are Properly Configured in the Embedded Web Server (EWS)
Make Sure the IP Address Scheme of the Device Matches the Network
Remove and Install the Latest Global Print Driver on a Microsoft Windows OS