Partially or Completely Blank Copies Using the Document Feeder

Product support for: AltaLink C80XX, Xerox EC8036/EC8056 Color Multifunction Printer, AltaLink C80XX Family

Article Id: 2092131 | Published: 07/15/2021

Try these solutions

• Upgrade System (Printer) Software / Firmware
• Ensure the Original Document is Loaded Properly
• Make Sure No Document or Paper Interference With Constant Velocity Transport Glass and Originals Oriented Properly
• Clean the Printhead Lenses
• Check the Supplies Status. If the Status is Replace (End of Life), Then Replace the Required Item
• Power Off the Printer and Reseat the Duplex Automatic Document Feeder (DADF) Connector
• Remove Paper and Other Obstructions From the Paper Path
• Power Off the Printer, Wait Two Minutes, then Power On the Printer
• Ensure the Paper is Within Specification
• Make Sure the Paper Tray Settings are Properly Configured and Adjust, as Required
• Make Sure the Paper Tray Guides are Against the Edges of the Paper and Locked Into Position, if Using a Standard Size Paper
• Ensure the Paper Moisture Content Level is Not Too High or Too Low
• Make Sure the Paper is Not Loaded Above the Maximum Fill Line in the Paper Tray
• Flip the Paper Over and Flex the Paper in the Required Paper Tray(s)
• Use a New Ream of Paper
• Print Quality Maintenance Guidelines

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