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Paper and Paper Tray Specifications

Product support for
AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer, Xerox EC8036 / EC8056 Color Multifunction Printer
Article ID
KB0028103
Published
2021-07-15

Your printer is designed to use various paper and other media types. To ensure the best print quality and to avoid jams, follow the guidelines in this solution.

The printer has five paper trays:

  • Tray 1 is an adjustable paper tray for loading a range of paper sizes.

  • For the 3-Tray configuration, Trays 2, 3, and 4 are adjustable trays similar to Tray 1.

  • For the Tandem Tray configuration, Tray 2 is an adjustable paper tray, and Trays 3 and 4 are high-capacity trays that can hold A4, Letter, JIS B5, and Executive size paper.

  • Tray 5 is designed for loading small amounts of special paper.

The optional Envelope Tray can replace Tray 1. Tray 6 is an optional high-capacity paper tray holding A4, Letter, JIS B5, or Executive size paper.

The printer can use various media types, such as plain, recycled, or colored paper, letterhead, pre-printed, cardstock, labels, transparencies, and envelopes. Ensure that you use the correct media for the tray that you are loading. You can load all types of media in Tray 5.

Labels inside each tray show the correct orientation for loading certain types of media. The MAX label shows the maximum fill line for the tray.

Supported Paper

For best results, use Xerox paper and media recommended for your printer.

General Paper Loading Guidelines:

  • Do not overfill the paper trays. Do not load paper above the maximum fill line in the tray.

  • Adjust the paper guides to fit the paper size.

  • Fan paper before loading it in the paper tray.

  • If excessive jams occur, use paper or other approved media from a new package.

  • Use only recommended Xerox transparencies. Print quality could vary with other transparencies.

  • Do not print on label media once a label has been removed from a sheet.

  • Use only paper envelopes. Print envelopes 1-sided only.

Paper That Can Damage Your Printer:

Some paper and other media types can cause poor output quality, increased paper jams, or damage your printer. Do not use the following:

  • Rough or porous paper

  • Inkjet paper

  • Non-laser glossy or coated paper

  • Paper that has been photocopied

  • Paper that has been folded or wrinkled

  • Paper with cutouts or perforations

  • Stapled paper

  • Envelopes with windows, metal clasps, side seams, or adhesives with release strips

  • Padded envelopes

  • Plastic media

  • Iron on transfer paper

CAUTION: The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or special media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Contact your Xerox representative for details.

Paper Storage Guidelines:

Storing your paper and other media properly contributes to optimum print quality.

  • Store paper in dark, cool, relatively dry locations. Most paper is susceptible to damage from ultraviolet and visible light. Ultraviolet light, from the sun and fluorescent bulbs, is particularly damaging to paper.

  • Reduce the exposure of paper to strong lights for long periods of time.

  • Maintain constant temperatures and relative humidity.

  • Avoid storing paper in attics, kitchens, garages, or basements. These spaces are more likely to collect moisture.

  • Store paper flat, either on pallets, cartons, shelves, or in cabinets.

  • Avoid food or drinks in the area where paper is stored or handled.

  • Do not open sealed packages of paper until you are ready to load them into the printer. Leave stored paper in the original packaging. The paper wrapper protects the paper from moisture loss or gain.

  • Some special media is packaged inside resealable plastic bags. Store the media inside the bag until you are ready to use it. Keep unused media in the bag and reseal it for protection.

Supported Paper Types and Weights

Trays

Paper Types

Weights

Trays 1 and 2

Trays 3 and 4 of
3-Tray Module

Bond
Custom
Hole-punched
Letterhead
Plain
Pre-printed
Recycled
Transparency

60-105 g/m2

Labels
Lightweight Cardstock
Lightweight Glossy Cardstock

106-169 g/m2

Cardstock
Cardstock Reloaded
Glossy Cardstock
Glossy Cardstock Reloaded

170-256 g/m2

Trays 3 and 4 of
Tandem Tray
Module

Tray 6

Bond
Custom
Hole-punched
Letterhead
Plain
Pre-printed
Recycled
Transparency

60-105 g/m2

Labels
Lightweight Cardstock
Lightweight Glossy Cardstock

106-169 g/m2

Cardstock
Cardstock Reloaded
Glossy Cardstock
Glossy Cardstock Reloaded

170-256 g/m2

Tray 5

Bond
Custom
Hole-punched
Letterhead
Plain
Pre-printed
Recycled
Transparency

55-105 g/m2

Envelopes

75-90 g/m2

Labels
Lightweight Cardstock
Lightweight Glossy Cardstock

106-169 g/m2

Cardstock
Cardstock Reloaded
Glossy Cardstock
Glossy Cardstock Reloaded

170-256 g/m2

Heavyweight Cardstock
Heavyweight Cardstock Reloaded
Heavyweight Glossy Cardstock
Heavyweight Glossy Cardstock Reloaded

257-280 g/m2

Envelope Tray

Envelopes

75-90 g/m²

Notes:

  • Reloaded paper is paper previously printed or copied on the printer. Use reloaded media for manual 2-sided printing of media types that cannot be used for automatic 2-sided printing.

  • Pre-cut tabs are not supported.

Supported Standard Paper Sizes

Tray Number

European Standard Sizes

North American Standard Sizes

Trays 1 and 2

Trays 3 and 4 of
3-Tray Module

A5 (148 x 210 mm, 5.8 x 8.3 in.)
A4 (210 x 297 mm, 8.3 x 11.7 in.)
A3 (297 x 420 mm, 11.7 x 16.5 in.)
B5 (176 x 250 mm, 6.9 x 9.8 in.)
B4 (250 x 353 mm, 9.8 x 13.9 in.)
JIS B5 (182 x 257 mm, 7.2 x 10.1 in.)
JIS B4 (257 x 364 mm, 10.1 x 14.3 in.)

Statement (140 x 216 mm, 5.5 x 8.5 in.)
Executive (184 x 267 mm, 7.25 x 10.5 in.)
Letter (216 x 279 mm, 8.5 x 11 in.)
US Folio (216 x 330 mm, 8.5 x 13 in.)
Legal (216 x 356 mm, 8.5 x 14 in.)
Tabloid (279 x 432 mm, 11 x 17 in.)

Tray 2

Trays 3 and 4 of
3-Tray Module

SRA3 (320 x 450 mm, 12.6 x 17.7 in.)

12 x 18 (305 x 457 mm, 12 x 18 in.)

Trays 3 and 4 of
Tandem
Tray Module

A4 (210 x 297 mm, 8.3 x 11.7 in.)
JIS B5 (182 x 257 mm, 7.2 x 10.1 in.)

Letter (216 x 279 mm, 8.5 x 11 in.)
Executive (184 x 267 mm, 7.25 x 10.5 in.)

Tray 5

A6 (105 x 148 mm, 4.1 x 5.8 in.)
A5 (148 x 210 mm, 5.8 x 8.3 in.)
A4 (210 x 297 mm, 8.3 x 11.7 in.)
A4 Oversized (223 x 297 mm, 8.8 x 11.7 in.)
215 x 315 (215 x 315 mm, 8.5 x 12.4 in.)
A3 (297 x 420 mm, 11.7 x 16.5 in.)
B6 (125 x 176 mm, 4.9 x 6.9 in.)
B5 (176 x 250 mm, 6.9 x 9.8 in.)
B4 (250 x 353 mm, 9.8 x 13.9 in.)
JIS B5 (182 x 257 mm, 7.2 x 10.1 in.)
JIS B4 (257 x 364 mm, 10.1 x 14.3 in.)
SRA3 (320 x 450 mm, 12.6 x 17.7 in.)

DL envelope (110 x 220 mm, 4.33 x 8.66 in.)
C6 envelope (114 x 162 mm, 4.5 x 6.38 in.)
C5 envelope (162 x 229 mm,6.4 x 9 in.)
C4 envelope (229 x 324 mm, 9 x 12.8 in.)

Postcard (89 x 140 mm, 3.5 x 5.5 in.)
Postcard (102 x 152 mm, 4 x 6 in.)
5 x 7 (127 x 178 mm, 5 x 7 in.)
Statement (140 x 216 mm, 5.5 x 8.5 in.)
Executive (184 x 267 mm, 7.25 x 10.5 in.)
8 x 10 (203 x 254 mm, 8 x 10 in.)
Letter (216 x 279 mm, 8.5 x 11 in.)
9 x 11 (229 x 279 mm, 9 x 11 in.)
US Folio (216 x 330 mm, 8.5 x 13 in.)
8.5 x 13.4 (216 x 340 mm, 8.5 x 13.4 in.)
Legal (216 x 356 mm, 8.5 x 14 in.)
Tabloid (279 x 432 mm, 11 x 17 in.)
12 x 18 (305 x 457 mm, 12 x 18 in.)
12 x 19 (305 x 483 mm, 12 x 19 in.)

Envelope (152 x 228 mm, 6 x 9 in.)
Envelope (228 x 305 mm, 9 x 12 in.)
Monarch envelope (98 x 190 mm, 3.9 x 7.5 in.)
No. 9 envelope (98 x 225 mm, 3.9 x 8.9 in.)
No. 10 envelope (105 x 241 mm, 4.1 x 9.5 in.)

Tray 6

A4 (210 x 297 mm, 8.3 x 11.7 in.)
JIS B5 (182 x 257 mm, 7.2 x 10.1 in.)

Letter (216 x 279 mm, 8.5 x 11 in.)
Executive (184 x 267 mm, 7.25 x 10.5 in.)

Supported Paper Sizes and Weights for Automatic 2-Sided Printing

European Standard Sizes

North American Standard Sizes

A5 (148 x 210 mm, 5.8 x 8.3 in.)
A4 (210 x 297 mm, 8.3 x 11.7 in.)
A3 (297 x 420 mm, 11.7 x 16.5 in.)
JIS B5 (182 x 257 mm, 7.2 x 10.1 in.)
JIS B4 (257 x 364 mm, 10.1 x 14.3 in.)

Statement (140 x 216 mm, 5.5 x 8.5 in.)
Executive (184 x 267 mm, 7.25 x 10.5 in.)
Letter (216 x 279 mm, 8.5 x 11 in.)
US Folio (216 x 330 mm, 8.5 x 13 in.)
Legal (216 x 356 mm, 8.5 x 14 in.)
Tabloid (279 x 432 mm, 11 x 17 in.)

In addition to the standard sizes, you can use custom size paper within the following ranges for 2-sided printing:

  • Minimum size 128 x 140 mm (5 x 5.5 in.)

  • Maximum size 320 x 483 mm (12.6 x 19 in.)

Paper weights from 60 g/m² through 220 g/m² can be used for automatic 2-sided printing.

Note: Do not use transparencies, envelopes, labels, or reloaded paper for automatic 2-sided printing.

Supported Paper Sizes for the Envelope Tray

European Standard Sizes

North American Standard Sizes

DL (110 x 220 mm, 4.33 x 8.66 in.)
C6 (114 x 162 mm, 4.5 x 6.38 in.)
C5 (162 x 229 mm, 6.4 x 9 in.)

Envelope (152 x 228 mm, 6 x 9 in.)
Monarch (98 x 190 mm, 3.9 x 7.5 in.)
No. 9 (98 x 225 mm, 3.9 x 8.9 in.)
No. 10 (105 x 241 mm, 4.1 x 9.5 in.)

Supported Custom Paper Sizes

Tray Number

Paper Sizes

Tray 1

Minimum: 140 x 182 mm (5.5 x 7.5 in.)
Maximum: 297 x 432 mm (11.7 x 17 in.)

Tray 2

Trays 3 and 4
of 3-Tray Module

Minimum: 140 x 182 mm (5.5 x 7.5 in.)
Maximum: 320 x 457 mm (12 x 18 in.)

Trays 3 and 4
of Tandem Tray
Module

Standard sizes only:
A4 (210 x 297 mm, 8.3 x 11.7 in.)
Letter (216 x 279 mm, 8.5 x 11 in.)
JIS B5 (182 x 257 mm, 7,2 x 10.1 in.)
Executive (184 x 267 mm, 7.25 x 10.5 in.)

Tray 5

Minimum: 89 x 98 mm (3.5 x 3.9 in.)
Maximum: 320 x 483 mm (12.6 x 19 in.)

Tray 6

Standard sizes only:
A4 (210 x 297 mm, 8.3 x 11.7 in.)
Letter (216 x 279 mm, 8.5 x 11 in.)
JIS B5 (182 x 257 mm, 7,2 x 10.1 in.)
Executive (184 x 267 mm, 7.25 x 10.5 in.)

Envelope Tray

Minimum: 98 x 148 mm (3.9 x 5.8 in.)
Maximum: 162 x 241 mm (6.4 x 9.5 in.)