Print the Repeating Defect Pages

Print the Repeating Defects pages.

1. At the control panel, press Menu.

2. Navigate to Print Reports, then press OK.

3. Navigate to the desired report, then press OK.

4. To print the report, at the prompt, press OK.

5. To return the printer to Ready, press Menu.

To determine the cause, measure the distance between the print defects.

• 28 mm (1.1 in.) - Drum Cartridge

• 52 mm (2.1 in.) - Drum Cartridge

• 94 mm (3.7 in.) - Drum Cartridge

• 56.5 mm (2.2 in.) - Transfer Roller

• 63 mm (2.5 in.) - Fuser

• 67 mm (2.6 in.) - Fuser

If the repeating defects match one of the Drum Cartridge distances, replace the cartridge for the affected color.

If the distance matches the Fuser or Transfer Roller, call for service.