- The password for the user account is not valid. For additional information refer to The Password for the User Account is Not a Valid Password. Verify That the Username and Password are Correct.
NOTE: For Windows 10, the address book entry requires the alpha-numeric password. If you use a PIN code to log in, and enter this in the password field, you will receive this error. Ensure you use your true alpha-numeric password for your user account when configuring the address book entry.
- Configure the Primary Network Setting.
- If the problem persists, contact Support for additional assistance.