Skip to main content

Fault Code 018-505: SMB-DOS Protocol Error 1-005 When Scanning Over SMB

Product support for: VersaLink C405

Article Id: 2041452.html | Published: 09/23/2020

  1. The password for the user account is not valid. For additional information refer to The Password for the User Account is Not a Valid Password. Verify That the Username and Password are Correct.

    NOTE: For Windows 10, the address book entry requires the alpha-numeric password. If you use a PIN code to log in, and enter this in the password field, you will receive this error. Ensure you use your true alpha-numeric password for your user account when configuring the address book entry.

  2. Configure the Primary Network Setting.
  3. If the problem persists, contact Support for additional assistance.

Did this help?