Printers & Supplies
Solutions & Services
Customer Support
Partners
Verify Fault Code Displayed on Touch Screen (Control Panel). If Needed, Restart Your Search With the Correct Fault Code
Clear the Paper Jam in the Single-Pass Duplex Automatic Document Feeder (DADF)
Manually Feed a Sheet of Cardstock to Clear The Jam
Make Sure the Original Documents Are Not Damaged (Torn, Wrinkled, or Creased)
Make Sure the Paper is Supported and Within Specifications for Use With the Duplex Automatic Document Feeder (DADF)
Clean the Duplex Automatic Document Feeder (DADF) Rollers
Clear Any Pieces of Paper From the Paper Path