Fault Code 016-772: Scan Data Repository Error

Fault Code 016-772 occurs when an error occured attempting to Resolve the SMTP Address on the DNS Server during a Scan to Email Job.

1. Make Sure the DNS Server Settings are Correctly Entered into the Device.

2. Make Sure the SMTP Server Settings are Correectly Configured on the Device.

3. Disable Dual Stack IP Mode and Enable IPv4 Mode.

4. Scan to the IP Address of the SMTP Server Instead of the Host Name.

5. Power the Printer Off then Back On.