Fault Codes 016-910 or 016-911 occurs when the Paper or Staples selected in the Print Driver are not installed in the Printer.
- Load Paper in Trays 1-4 or Depending on Which Finisher You Are Using, Replace the Staple Cartridge.
- Make Sure the Tray Settings are Programmed Correctly for the Inserted Media. If necessary, Change the Paper Tray Settings.
- Remove and Reinstall the Print Driver.Power Off and On the Printer.
- Update the Printer's Software (Firmware).
- If the problem persists, contact Support for additional assistance.