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Fault Code 016-426: Smart eSolutions Connection Failure

Product support for: VersaLink B400

Article Id: 2025084 | Published: 10/07/2020

This error is caused by a security certificate not being renewed after it has expired on System Software Levels below 37.31.81. 

  1. Upgrade your printer to the latest Software General Release. For more details refer to Update the Printer Software (Firmware) or see the Related Content for a link to the Drivers and Downloads page.
  2. If the problem persists, contact Support for additional assistance.

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