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Create a Kno2 Account for Xerox Healthcare MFP Solution

Product support for
Xerox Healthcare MFP Solution (Share Patient App)
Article ID
KB0397740
Published
2019-08-13

The Xerox Healthcare MFP Solution and the Share Patient Information App work with the Kno2 cloud service to connect the community of care. Follow the simple steps outlined below to sign up for Kno2 and activate your free, 1-year subscription.

  1. Go to the Kno2 Healthcare webpage to register your primary user and confirm your Kno2 account under the Stay Connected plan.  See the Related Content for a link to the web page.

  2. Verify your identity and activate the account:

    1. Set a password and complete identification and security questions to allow your office to exchange patient information online with other provides.

    2. You will be prompted to make a decision regarding your fax number - acquire new or transition your existing fax number(s) into your Kno2 account and receive documents in a way that can easily be saved to your patient charts. You will receive an email confirmation within 24-48 hours notifying you that your account is active.

  3. Add the license key included with your Xerox Healthcare MFP:

    1. Log in to your Kno2 portal account and enter the device license key located in the Xerox Healthcare MFP Welcome letter.

    2. Select the gear icon in the upper, right corner, then select Add-Ons.

    3. Select the Licenses tab, then select Enter Additional Licenses.

    4. Enter the connector license key located in the Welcome letter and select Save Changes.

      NOTE      :  Once the connector license key has been saved, you will receive an email confirming your Kno2 account has been upgraded to a Free 1-year subscription for up to three users.




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