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Perform a Hard Drive Format using Special Boot Mode 4

Article Id: 1992400 | Published: 06/21/2021

Product support for
  • WC7120_WC53XX Family
  • WorkCentre® 5300 Series
  • WorkCentre™ 7120/7125

NOTE: This is a Device Special Boot Mode that will Format the Hard Disk and will clear any data stored, including all stored jobs, mailboxes and pending print or copy jobs that may be stuck in the job queue.

To perform a Hard Disk Format, perform the following steps:

  1. Power off the device using the External Power Button under the scanner.
    NOTE: If a Finisher is installed, the Power Button will be inset inside a plastic cover.
  2. Wait for the power lights on the Device User Interface (UI) to turn out.
  3. Open the Front Door of the machine.
  4. Switch the Internal Power Switch to the Off Position.
  5. Wait 30 seconds.
  6. Switch the internal power switch on.
  7. Close the front door.
  8. At the Device UI, press and hold the 4, Stop and Energy Saver buttons simultaneously.
  9. Switch the external power switch back on while holding the buttons at the Device UI.
  10. Release the 4, Stop and Energy Saver buttons once the Startup screen appears.
  11. The BOOT MODE HDD FORMAT MODE screen should appear.

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