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Locked out of Administration Screens After Several Failed Attempts to Login

Article Id: 1986696 | Published: 02/08/2017

Product support for
  • CopyCentre C2128
  • CopyCentre™ C2128/C2636/C3545
  • CopyCentre C2636
  • CopyCentre C3545
  • WorkCentre Pro C2128
  • WorkCentre™ Pro C2128/C2636/C3545
  • WorkCentre Pro C2636
  • WorkCentre Pro C3545

NOTE: If you enter the wrong user number more than three times the machine will lock you out. Power the machine off and on and try again or contact your machine administrator.

If your administrator forgets their Personal Identification Number (PIN), a service call must be placed to reset the PIN to the default. The default password is 1111.

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