Unable to Scan to Email Using a Gmail SMTP Mail Server
- Product support for
- WorkCentre 7830/7835/7845/7855, WorkCentre 7830i/7835i/7845i/7855i
- Article ID
- KB0243769
- Published
- 2021-04-01
Make Sure the SMTP Server Settings are Configured Correctly.
Make Sure the DNS Settings for the Local Network are Configured Correctly.
Make Sure the Device Email Address and Default From Address Used by the Device Match.
Upgrade the Device Firmware to the Latest General Release or Higher.
If the problem persists, contact Support for additional assistance.