SMB Workflow Scanning Fails With "Login Failure, Check User Name and/or Setups" Message
- Product support for
- WorkCentre 7830/7835/7845/7855, WorkCentre 7830i/7835i/7845i/7855i, WorkCentre 7970, WorkCentre 7970i
- Article ID
- KB0243809
- Published
- 2021-04-06
Verify Server's IP Address is Correct in the File Repository using Centreware Internet Services
Configure a Workflow Scanning SMB Repository Using CentreWare Internet Services (CWIS)
Change the Port to 445 Using CentreWare Internet Services (CWIS)
Perform a Software Reset or a Power Off and Power On as Required
Change the Date and Time Using CentreWare Internet Services (CWIS)
Check Username and Password and Reapply in CentreWare Internet Services (CWIS)
Enable or Disable NTP Using CentreWare Internet Services (CWIS)
Contact a System Administrator to Confirm the Scan User Account Has the Proper Share Permissions