1.Modify the DNS Server Settings.
2.Use the IP Address of the SMTP Server Instead of the Host Name.
3.Check Outlook for the Mail Server.
4.Add Login Credentials For Scan To Email.
5.Configure SMTP Settings Using CentreWare Internet Services (CWIS).
7.Telnet Into an SMTP Server to Troubleshoot Scan to E-mail Using Microsoft Windows 2000 / XP OS.
If the problem persists, contact Support for additional assistance.