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Verify Fault Code Displayed on Touch Screen (Control Panel). If Needed, Restart Your Search With the Correct Fault Code
Clear Any Paper Scraps from the Duplex Automatic Document Feeder (DADF)
Clean the Feed Rollers on the Duplex Automatic Document Feeder (DADF)
Make Sure the Duplex Automatic Document Feeder (DADF) Feed Roller Assembly is Properly Installed