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Paper / Media Recommendations

Article Id: 1067308 | Published: 11/20/2019

Product support for
  • iGen5 Family
  • Xerox® iGen® 5 Press

Note: For best results, use paper / media recommended for this printer. Using paper / media that is not recommended could cause paper jams or image quality problems.

See the tables listed:

  • Image Quality Performance Categories
  • Stocks that should not be run on a Xerox iGen Press
  • Stock Library Finish Categories
  • Stock Coating Categories

Image Quality Performance Categories

Stocks that are recommended for use with the Xerox Press have been categorized as Best, Better, or Good.

A broad range of stocks has been tested on the press for image quality. Image quality performance categories defines image quality as Best, Better, and Good and lists general types of stock within each category.

Paper surface texture and color influences image quality.

Performance CategoryImage QualityStock Type
BestThe best possible image quality for this Press. Very similar to offset print quality.
  • Cast coated / coated stocks
  • Some highly calendered / very smooth
    uncoated stocks
  • Some digitally optimized uncoated stocks
BetterImage quality is slightly lower than Best due to sheet topography (paper finish).
  • Most uncoated stocks designed for laser and offset printing
GoodAdequate image quality due to sheet topography.
  • Uncoated stocks with rough finishes (linen, wove, and so forth)
  • Specialty media (paper backed
    transparencies, etc.)

Stocks Not Used

Caution: Using materials that do not meet the specified requirements of the press can result in increased paper jams, poor image quality, excessive service calls, and press damage.

Stock TypeProblems
Highly conductive papers, such as foil-backed papersImage quality artifacts and possible electrical damage to the press
Stocks (films) with melting points at or below 365o Fahrenheit (185o Celsius)Melting in the Fuser
Stocks smaller than (177.8 x 177.8 mm / 7.0 x 7.0 in.)Not supported
Non-paper backed transparencies stockThe Press must be able to sense the lead edge and one side edge of the stock for registration and paper jam detection purposes.
Stocks with caliper greater than 500 microns (18 pt.)Not supported, jams
Papers containing talc or plasticizerPoor image quality, poor paper handling, and press contamination
Preprinted sheets printed with non-laser compatible inks or inks that are not sufficiently curedPoor image quality, poor paper handling, and press contamination
Pre-printed sheets that were dried with offset drying powderPoor image quality, poor paper handling, and press contamination

Note: Some paper properties are not included in the suppliers paper specifications. Order papers with guaranteed performance from vendors with stringent quality assurance programs. Vendors specifications can prohibit the use of talc and plasticizer.

Caution: The Xerox Press prints cannot run through monochrome, black and white xerographic printers. The Press prints becomes mottled or, in extreme cases, offset into the fuser of the monochrome printer.

Stock Library Finish Categories

To maximize paper handling and image quality, the Xerox press adjusts internal device settings based on the type of stock that is being fed.

When papers are entered into the Stock Library, the finish is identified as smooth, regular, semi rough, or rough.

Stock Library finish categories provides descriptions and examples of smooth, regular, semi rough, and rough papers.

SmoothAll coated papers; smoothness is less than Sheffield 40

NOTE: Sheffield is a test that is used to measure the smoothness of paper. It measures the rate of air flow over the surface of a sheet. The lower the Sheffield smoothness number, the smoother the sheet.

Coated text

Coated cover

RegularAll uncoated papers with Sheffield smoothness between 40 and 119

Uncoated papers that are highly calendered / very smooth

Papers with low texture (vellum)

Uncoated papers for digital color printing

RoughUncoated papers with Sheffield smoothness above 225, and / or embossedPapers with highly textured finishes (felt, linen)

Bristol papers

Index papers
Uncoated papers with Sheffield smoothness between 120 and 224

Papers with moderate texture

Xerox All in One Mailer

Xerox Business Reply Envelopes

Xerox DocuCards

Note: If image quality is not optimal and the paper finish is on the border between smooth, regular, or rough, try changing the Finish media attribute in the Stock Library to the other category.


Stock Coating Categories

Coatings are applied to papers to increase the smoothness.

To maximize image quality and paper handling, the press adjusts device settings based on the type of coating on coated stocks. When coated media are entered into the Stock Library, the coating type is set to gloss, high-gloss, semi-gloss, satin, or matte.

Stock Library coating categories provides descriptions of the coating types.

Stock Library
coating types
Common names / descriptions (supplied by the paper manufacturer)

Gloss range (% reflectance)
High glossCast, Chrome coated, C1S/C2S, cast coated, and any other high gloss special process mediaGloss range = 80+
GlossGloss, Enamel, ArtGloss range = 50 to 80
Semi-glossDull, SilkGloss range = 35 to 50
SatinSatin, VelvetGloss range = 23 to 35
MatteMatte, Reply cardGloss range = 10 to 25

The gloss ranges in Stock Library coating categories are measured at a 75 degree angle with the TAPPI test method T 480. These gloss ranges are not rigidly fixed, which accounts for the slight overlap in values.

You can use the name or description of the finish, which is supplied by the manufacturer, to determine the coating type. Paper mills cannot be consistent in how they describe stock coatings.

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