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Paper Jam in Door A

Product support for
Xerox C410 Color Printer
Article ID
KB0010450
Published
2024-05-29

  1. Make sure the printer is placed on a level, solid, non-vibrating surface.

  2. Open Door A.

    CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

    Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.

    Open door a

  3. Remove the jammed paper from any of the following areas:

    Note: Make sure that all paper fragments are removed.

    Fuser area:

    Remove jammed paper in fuser area

    Below the fuser area:

    Remove jammed paper below fuser area

    Duplex unit:

    Remove jammed paper duplex unit area

  4. Close Door A.

  5. If the problem persists, contact Support for additional assistance.