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Enable and Configure Remote Services Upload

Product support for
VersaLink C8000 Color Printer, VersaLink C8000W Color Printer, VersaLink C9000 Color Printer
Article ID
KB0137281
Published
2020-10-06

Remote Services is a suite of features that simplify printer ownership and administration. It provides free services to enable administration of metered billing and supplies replenishment plans for printers on a network.

Before you begin, if your network uses an HTTP proxy server, obtain the information about your proxy server.

To Enable and Configure Remote Services Upload

Step 1: Configure Proxy Server Settings (if your network uses an HTTP proxy server)

NOTE: In most environments, a Proxy Server is not required for Internet connections. Contact your System Administrator if you are unsure if your network requires one.

  1. Access the printer's Embedded Web Server and log in as a System Administrator.

    1. From your computer or network-connected device (on the same network as the printer) open a Web browser.

    2. In the Web browser address field, enter the IP address of your printer and then press Enter. The Embedded Web Server home page will be displayed.

    3. Click on the Log In button at the top, right of the page. The User Accounts window will be displayed.

    4. Click on admin.

    5. Enter the System Administrator password in the field provided, and then click on the Log In button.

      Note: Depending on when the device was manufactured, the default password may be the device serial number or 1111.

  2. Click Connectivity.

  3. For Protocols, click HTTP.

  4. To enable a Proxy Server, for Proxy Server, click the toggle button.

    NOTE: A check mark on the toggle button indicates that the setting is enabled.

  5. To set the configuration type, click Setup and select an option:

    • If your proxy server uses automatic configuration, select Automatic.

    • If your proxy server uses a configuration script, select Configuration Script. Type the URL to locate the configuration script.

    • If your proxy server uses manual configuration, select Manual, then configure the settings. For assistance, contact your system administrator.

  6. Click OK.

Step 2: Enable Remote Services

  1. Access the printer's Embedded Web Server and log in as a System Administrator.

    1. From your computer or network-connected device (on the same network as the printer) open a Web browser.

    2. In the Web browser address field, enter the IP address of your printer and then press Enter. The Embedded Web Server home page will be displayed.

    3. Click on the Log In button at the top, right of the page. The User Accounts window will be displayed.

    4. Click on admin.

    5. Enter the System Administrator password in the field provided, and then click on the Log In button.

      Note: Depending on when the device was manufactured, the default password may be the device serial number or 1111.

  2. Click System.

  3. Click Remote Services Upload.

  4. To enable Remote Services Upload, click Enable.

  5. To send billing and supplies information from the printer, click Upload Now.

  6. To allow the printer to request data from Xerox, click Download Data.

  7. Click Settings.

  8. To synchronize the printer with the Xerox Remote Services datacenter, in the Schedule Upload area, type the time of day to upload the billing and supplies information. Use 24-hour format.

  9. To configure email notifications for remote services, in the Email Notifications area:

    1. Select the events when you want to receive notification.

    2. Type up to five email addresses to receive the notifications.

  10. Click OK.

Step 3: Test the Connection to the Xerox Remote Services Datacenter

  1. Access the printer's Embedded Web Server and log in as a System Administrator.

  2. Click System > Remote Services Upload.

  3. For Remote Services, click Settings.

  4. Click Test Connection. If communication is successful, a status message appears.

  5. Click Close.

  6. Click OK.