Service & Support

Xerox 770 / 700i / 700 Supplies, Consumables & Parts

Customer Replaceable Units (CRUs)

Color Drum – 13R656
Black Drum – 13R655
Fuser – 8R13065
Charge Corotron – 13R00637
Waste Toner Bottle – 8R12990
To order CRUs, please call the Customer Technical Support Center

Ordering Supplies

To order supplies (productivity kits, sheet feeders, staples, paper, transparencies, labels, etc), please call the Xerox Office Products Dept. or the Xerox Office products website.

Defective CRUs

If you believe the CRUs or supplies for your machine are defective, contact Support for additional assistance.


Use the enclosed return shipping labels to send the CRU's back to Xerox for recycling. To obtain labels refer to the Xerox website.

Metered Supplies (Auto-Replenish)

Contact the Metered Supplies Hotline.

Sold Time and Materials (No Contract)

Contact the T&M Parts Desk.